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“We had a major issue today with our non-profit account. I went to two other branches that could not help. Amy and Christy here at Sterling Ridge were amazingly helpful. They were able to diagnose and help us resolve the issue within 2 hours. Their expertise and kind attitude were simply fantastic. Thank you!”
“Kim provided exceptional service and valuable insights while handling a complex account issue. She was attentive, engaging, and went above and beyond by sharing financial tips that will help both my son and me achieve our investment goals. This was, by far, the best experience I've had with this credit union in over 23 years. The new location is impressive, and I’m thoroughly satisfied with the service.”
“They are the best in business by far! I have used other banks before such as Regions, Wells Fargo, BOA and the customer service and the staff at this bank are in a different level. They make me feel like family, they sure know how to always put customers first and go above and beyond to make a customer happy. I would not change them. Oh and Jamie that works there, o man she is the best everrr. Not only she remembers you and greets you with that lovely smile always, but she is an expert when it comes to her work.Over all the best bank for business and personal banking.”
“Very satisfied with the service I received today! Sigi, the manager, was very kind and knowledgeable. I was quickly helped. I have been to several TDECUs, and this location has had the best customer service that I have been to. Thank you so much!”
“Excellent service from Mary Ellen, Daniel & Jarreau. Couldn't have asked for a better branch. Great customer service and personable group. From a Business Account setup perspective it was excellent service.”
“The drive thru windows are closed permanently. They are not allowed to post signs saying they’re closed so don’t waste your time at the drive thru. The employees inside are nice.”
“Few things are more common than a slogan without substance. This has become particularly true in the world of banking. Billions are spent on advertising, and banks all promote the quality of their customer service, but it never comes close. This is why we are so grateful to Lauren Janssen and the Team at Frost Bank.
From our first introductory meeting through our most recent, Lauren and her team at Frost consistently validate that they are icons of excellence in service, kindness, and wisdom. The consistency between each team member and branch is also remarkable. The culture of authentic customer service is worthy of praise and admiration.
Thank you, Lauren, for all you've done and for the person you are. You and the team at Frost are greatly appreciated.
If you are looking for a relevant business and/or personal Banker who delivers results professionally and kindly, look no further.”
“Excellent service, very kind and cordial with their clients. Always willing to help and make you feel comfortable and safe. Thank you Ms. Irma for your attention and receptivity, grateful.”
“Marie is the most helpful, patient, and very friendly bank teller. She always has a smile on her face. I ENJOY BANKING WITH INDEPENDENT FINANACIAL with customer service like Marie...Keep up the great work.”
“After going through a TERRIBLE ordeal with Sunflower bank, I was so surprised to see how easy things could be with Cadence. My grandmother passed away, and I brought my disabled uncle here to get access to his money, close the account, and get some information for my mom who is executor. The whole process took about 30 minutes or so, and JJ was incredibly nice and helpful. I was just so grateful to be treated like a human being here and appreciate all the help JJ and the rest of the team did for us. Thank you all so much!”
“(Translated by Google) Well-qualified staff, cordial treatment, excellent service and permanent advice. Pleased to belong to Simmons Bank users.(Original)Personal bien cualificado, trato cordial, servicio excelente y asesoría permanente. Satisfecho de pertenecer a los usuarios de Simmons Bank.”
“I had never been to this branch and had been stressed out all day about my card being lost. I called (spoke with a very polite woman!), set an appointment, and was treated with the upmost kindness and respect by Miguel.They set so much ease to my entire weekend and I am so grateful. Perfect customer service”
“The bad reviews must be from people who are irresponsible with money. Frost bank is the best bank by far. I pity the people in other states who do not have access.”
“I am the first timer and brand new customer in my life with FSCU. Manager here is very pleasant, her co-worker is nice and my visit to them was truly a great experience. They are courteous, professional and great people to deal with.”
“Great Branch, we had our business bank with BBVA and are very happy with the change to pnc, and this specific branch are great! Especially Jamel the branch manager, wonderful customer service!”
9AM - 2PM
1255 Lake Woodlands Dr, The Woodlands
Banks
“Lately I visited Bank of America over lake woodlands and I met Joshua Houston . He was greeting everyone as they enter the bank. I really love the way Joshua interacted with me and others. He looks so professional with a big smile all the time. He is very helpful , knowledgeable and he goes beyond and above to help guests. I really admire Joshua for being so respectful and helpful.
Thanks Josh for bringing happiness to everyone!”
“As I completed my full year with one of my accounts here, and living in the area for 3 years Im always coming here for all my banking needs, the staff is amazing and very helpful each time I come in. My very first business accounts was open here with Serhan Reehani. it was a great experience, wonderful atmosphere.
By the way love the new remodel. Thank You!”
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“This is the best bank around with Anthony and Mitch leading their team with exceptional service and knowledge! I'm always greeted with friendly smiles and receive top notch service!
Would definitely recommend this location!”