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9AM - 5:30PM
5101 State Hwy 121 #300, The Colony
Credit Unions
“I love this branch. I’ve with DATCU I’ve 40 years. Living in Carrollton for the past 23 years this is my branch. Customer service outstanding and I also love the online chat.”
“Hency was a pleasure to do business with. She was there every step of the way. Not only was she able to ensure I received all my financial needs, she went over and beyond even staying late to ensure I was well taken care of. Unbelievable customer service! Without a doubt I will be referring friends and family to Texans CU, and most specifically to Hency!”
“Very clean & friendly location. Always welcomed with a smile from the whole staff. Kiana typically helps me out and keeps me up to date with new programs or services offered, she is also very sweet and mindful.”
“The online check process was very quick and easy while finishing up the paperwork at the dealership.The great team at the CARROLTON branch did an amazing job taking care of me, while I was needing to finance my car.”
“This credit union is the best! They will actually work with you unlike the big banks. I have had Prestige loan to me when the big bank I have been a part of for almost 30 years would not. Highly recommend. Their personnel are wonderful and helpful. Shona James is a loan officer, and she has gone to bat for me numerous times and made thing possible for me! Sandra V. Has helped me with their online chat area for questions several times in the past and has always answered my questions or followed up if she didnt know. Awesome!!!”
“I'm here to resolve your debt collector issues at credit services DFW my goal of to get you debt Alfred fast and negotiating with debt collectors to resolve any matter on any debt”
9AM - 1PM 2 - 5PM
360 S Denton Tap Rd, Coppell
Credit Unions
“Cannot stand the Nick recording and now I'm locked out of my app and because I was busy doing some paperwork I closed it and didn't proceed and they're getting me messages like that's why I'm locked out too many attempts when I truly only tried one or two times and then when it finally accepted my password it said I still couldn't get in. When I called they wanted to tell me it's because it was too many attempts but when it finally said I could get in it still wouldn't let me in I dealt with that for about 30 minutes one day and told him to mail me my information. I'm still not in my account bet my billstatement is mailed. Super not user-friendly because you couldn't just hit copy when they would give you a code you had to go back and forth between your text messaging or email and the website. Things are not popping open and putting you in the right place automatically.very outdated system for modern times. Please fix soon”
“Phenomenal service! When you first walk in you’re greeted by Anthony with his signature. Hey, how are you? From then on it is such a great experience. Whether I’m in or something a little more time consuming, he’s always quick and efficient and always with a smile on his face. I would recommend going to see him for any of your banking need because he always takes the time to figure out the solution. 10/10”
“Stopped by without an appointment and after waiting just a short time, Rasy was wonderful and answered all our questions and in no time we had an account opened. She was personable and thorough in her dealings with us. She was detailed in her explanations and even took us over and walked us through the video teller process (this is new to us - hesitant at first but think it will be OK). Glad to find a friendly Credit Union close by with many great services.”
“I had an amazing experience financing a used car with ITCU thanks to Carlos Martinez. He was knowledgeable, personable and was invested in my satisfaction. He called me and the dealership multiple times just to make sure everything was moving smoothly. I couldn't believe how easy the process was. I had hesitations using InTouch instead of using the car dealership financing. But I am so glad that I did. InTouch credit Union will be my first call when I need financing again. Thanks to Carlos.”
“I came into the bank the other day to open an account and Trelon Sheffield assisted me with all my needs. This young man was very professional and well spoken. It was a pleasure to met you and you sir are going places.”
“Working with Unify is always easy. From the start, they have gone out of their way to deliver excellent customer service. The branch manager is also amazing! Very pleased.”
“Update: Thank you, Cameron, for responding to my 1 star rating. Evidently, InTouch was doing some updating and also Verizon, my phone company, was not working properly at the same time! Ugh!Help!Is there a problem with your system on Saturday, July 30th, 2022 at 12:29 PM CDT? I can't call in nor do I receive any vaerification codes”
“Went to this branch before our cruise vacation to deposit cash and withdrawal small bills for tips.The staff was very friendly and helpful to make sure no rips were in the bills since other countries can be strict. We discussed lots of credit card travel tips as well.On another occasion at the branch, they helped us upgrade our savings account to earn more dividends which was great too!We've been rbfcu members for years now and it's great. Also the app is nice and easy to use.”
“Larry at the prosper branch was amazing f and Camille and Eric on the phone. Absolutely amazing service regarding my card being hacked couldn't ask for better. So awesome.”
“This is my favorite NCU branch and I love the NCU team here. They are the GREAT neighbors next door. The kindness and sincere concern for you as an individual.Come see my friends Jennifer and Tawana at the Richardson NCU and have a great day because they are your greatest Neighbor.”
“What a terrific place if you actually want help getting banking done. I never go into the branch of my big National Bank because they really can't help you with much. They really don't have any answers. They can't help you with personal finance or loans. It's really sad. RBFCU actually was able to help me with everything I needed. It was quite refreshing! They may be based out of San antonio, but they helped me right here. I'm now a member, and will consider moving more of my banking here.”
“I recently totally vehicle. When I called to get a payoff, Martha Mccreary was fantastic. She asked if I needed to be approved for a replacement. She sent me a pre-approval letter within a few minutes. She gave exceptional service!! It made this terrible event very easy to manage. I had a new car within a couple of days. I would definitely recommend Las Colinas to my friends.”
“i walk into this branch at least twice a month. the experience is always a pleasure. it is never dry and transactional. while i don't always enjoy pulling money from my accounts, i do enjoy every interaction inside this branch!”
“The young man (teller) is always patient and kind and very helpful. The loan ladies are extremely slow and the few times I’ve been to the branch, they do not seem very helpful when the line is extremely long. This young man should be commended for carrying the weight and exceeding customer expectations. Phenomenal teller!”
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“**Review of Navy
I recently opened an account at Navy Federal Credit Union, and I couldn't be more pleased with my experience. From the moment I walked in, I was greeted by friendly staff who seemed genuinely eager to help. They took the time to explain the various services and products they offer, ensuring I understood all my options before making a decision.
The team at Navy Federal is not only knowledgeable but also incredibly patient. I had quite a few questions about setting up my accounts, and they answered each one thoroughly, making me feel valued as a member. Their dedication to customer service is apparent; it’s clear that they prioritize the needs of their clients.
Additionally, the branch itself is well-organized and welcoming, creating a great atmosphere for banking. I particularly appreciate their commitment to security and ensuring that my personal information is protected.
Overall, my experience with Navy Federal Credit Union has been outstanding, and I highly recommend them to anyone considering a new financial institution. The great staff and exceptional service make all the difference!”