MHC Kenworth is a trusted nationwide network of heavy and medium duty truck dealerships with over 120 locations across 19 states. Customers appreciate the quick and friendly service, especially for urgent repairs like replacing blown airbags. The staff is known for their attention to detail, carefully inspecting trucks and offering helpful recommendations based on condition and mileage. Many customers highlight the excellent communication and timely updates they receive during service. The service teams, particularly those led by dedicated personnel like Brian and Tom, are praised for going above and beyond, providing personalized assistance and ensuring customer needs are met promptly. Customers value the professionalism and willingness of the staff to help find parts and solve problems efficiently. Overall, MHC Kenworth is recognized for its reliable, attentive service, making it a top choice for fleet companies and individual truck owners alike.
My local Kenworth Dealership. Always friendly and helpful. They try to work with O/O hourly rates.
August 2024
In at 1400 out at 0800 next day pretty darn good. Kept me informed had the parts. DEF pump, nox sensor.
July 2024
discovered a blown airbag on my sleeper on my post trip. So the next morning I went to MHC Kenworth in Texarkana early am. they were able to bring me right in the shop and change out the blown airbag. thank you for the great service in taking care of my Kenworth 100 anniversary KW. #048 of 900. ???
