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“Stephen was one of the best associates I’ve ever dealt with. Was very informative and gave me all the prices and breakdown. I’d recommend him and this store to everyone!”
“I went in to have my phone looked at , because it wasn't charging. And the guy there was super friendly and he helped me. After I got it back I asked him, what was the problem and he said it just had some dust and lint. In it he said I cleaned it for you. I asked him what do I owe you. And he said nothing. I wish I would of asked for his name. Such a great guy.”
“My sales rep named Will. He is the perfect example of customer service! He is so very personable and went above and beyond. Other reps should pattern their habits after him. Will was genuine, sincere, and very warm. He felt like a long lost friend after the sale was over. A year from now, I may not remember his name, but I will certainly remember the way he made me feel.
A huge thanks and kudos go out to Will!”
“Went in for an issue with one of my lines. Marjorie and Nancy were both great. And when I left they had even saved me money on my bill. Definitely recommend coming here over other stores in the city I’ve been to.”
“Just left the store and I had to leave a review went in with a couple questions and to change my plan and had an amazing conversation with a lovely lady named Xiomara, 10/10 would recommend this store customer service is amazing”
“If you’re looking to buy a phone I recommend you to go to this boost mobile, mr Andy helped me with all my questions regarding my new iPhone7. excellent costumer service and VERY professional and I’m very happy with my new iPhone thanks again sir. Great service!!!!!!!?”
“This review is for Ruby, who works at the 31st Street HEB shopping center location. She's amazing. She has helped me 3x now and been nothing short of professional and efficient. It's always been easy to accomplish what I've needed every time that she has helped me. Great job ??I hope they realize they've got a great employee!! I can't say this for too many people I've came across.”
“Everytime I go with a problem they really care and help me out and solve the problem and they have good customer service and they are friendly and professional at what they do.”
“Davis up to me the last year I've been here so many phones and now I have a really good time and I have insurance on it and I couldn't be happirr with my service”
“It's an in and out process. Best advice, don't except the free phones. They are not good, and try to get the cheapest plan and just connect to wifi when you can.”
“8.26.22 I love this Walmart. It's cleaner than others around here. This is my favorite Walmart in this area and it has become my new go to store for everything essential. I think I might have seen another yelper here once who's from this area. Not positive though. Either way my favorite store in the area by far. Extremely clean, well lit and a very organized store. Great big huge parking lot. The store has easy entry with two entrances/exits at two locations. So depending on what you're here for may help you use one entrance over the other. I am surprised for a change. I have encountered friendly staff at a Walmart. I was pleasantly surprised. So nice to see for a change. I knew it was a thing. I knew it could be possible at some point. Great to find. Very helpful staff. I've even recognized some of the same associates working a few times since I've been here often. Big store. Products in stock. Same great prices we expect from our Walmarts.”
“This was my first time in this store. I'm going to add a note here and say I am legally blind and have a blind cane in these special features on my phone and a particular type of phone that works best with these features for daily life. This will be important in a little bit.
I'm not sure who helped me, however the people were very friendly. I explained to the person that I had tried to put my phone on a shelf and ended up misjudging and flat out dropped it totaling my phone and that Google pixels were the number one recommendation for visual impairments.
Not only did I travel over an hour here to get it they had it and set it up for me. I told the rep who was a guy that I needed talk back on how to set up the on off switch with it the magnifiers the select to speak and he said it all up for me so I wouldn't be struggling to try and start my phone.
He also helped me with a case to help protect my phone, of which I am very thankful.
I do appreciate the help and assistance I got and glad they went the extra mile to make sure that I could actually have something that was functioning and was protected.”
“We purchased a new phone at this Spectrum Store. Kay was amazing -- so patient with our limited tech knowledge and skill. She did everything to have our phone fully functioning and ready to go when we left the store. While waiting, I observed the other workers who were kind and helpful and patient with older customers, good-humored and patient with challenging customers, and helpful and caring with small children who were tired of waiting. There was a beautiful camaraderie among the workers which reflects positive and effective leadership. Well-done Spectrum, Temple, Texas.”
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“Great service, excellent work and quick. Had the back of my iPhone 13 Max pro repaired and it was done in about 3 and 1/2 hours. Phone looks brand new and he even put my new Zagg screen on. Great pricing and definitely recommend.”