Department Stores in Sugar Land, TX

“I really like this store.Every time I go there they always have different goods.So if you see something you like buy it because you might not get another chance .”

“Good evening. I just wanted to rave about the customer service provided by Claudia earlier yesterday, Friday, May 3rd. I came in, in a hurry because the gifts that the Doctor and I ordered for his wife were going to be delayed in delivery and not arrive today like promised. So, while we can't wait till she receives her gift set, we wanted to also get her something to give her today on her special day. She is a very particular, chic, classy yet subtle in style, petite lady and I had no idea what to get for her. I asked around a few times, described her, and was pointed in the direction of "PETITES", where I found absolutely nothing. I went ahead and looked around and was curious as to what was going on with everyone dressed up, and ended up in fragrances and skin care. That is where I met the lovely Claudia, who is not only very beautiful, but very professional, knowledgeable and helpful. She went above and beyond to help me. I looked a hot mess, I'm sure, but she still told me all about the promotion, Tom Ford's fragrances. I didn't know if that was her scent, but it smells delicious. I told her what I was actually looking for, and while I loved the fragrance, I really wanted something cute, casual, and chic for her to wear, since she is always home, or in her garden, or just running errands/shopping. Well, Claudia led me to Ralph Lauren, made conversation on the way, and even stayed a while to help me pick out a few selections. She loved all of them , by the way. I was so happy with my experience with her. To take her time and show me a whole different department was just very appreciated and I just wanted to say, Thank you so much, Claudia. You are wonderful at what you do!”

“Today we had came in to the pharmacy and Mrs.Mouna there was such an amazing lady that helped me a lot. She has a lot of patience and you can tell she appreciates/loves her job. She deserves a raise I've never had such an amazing customer service.”

“I used to love shopping at Big Lots, but like everything else, the prices are crazy high now. I might as well go to Walmart or any other shopping center. Very disappointed with them..”

“I just want to express my gratitude to the Estée Lauder sales lady at the counter her name is Catherine I just want thank her for taking time to attend to me and for her expertise.”

“I'm changing my one-star review to four. I really enjoy shopping here but man the line sometimes are so long that I refuse to even look around. I'm not sure why the lines are always so long but it would be cool if they would try to fix it.”

“Kristian is a great customer service associate! Thank fot bringing back the joy of shopping in Nordstrom Rack after disappointing experience at Houston Galleria location. Nordstrom Rack Sugarland Tx rocks!”

“I come to Sugarland often. But didn't know there is a JCPenny store in the First Colony Mall. The parking lot was huge, so does the store. I like the department store layout. Except there was no signs from the escalator downstairs. I literally walked everywhere to find men's section. I didn't ask anyone because I didn't see any employees until I got to upstairs.”

“Amazing & helpful staff. Bina was assisting in such a great way. She walked through all isles to help me find what I needed. I found something better than expected, thanks to her. God bless”

“Marshalls is my go to store for all my lifestyle choices, from clothes to shoes to even household items. There are always great affordable choices. And I find quality branded items too.
Carefully selecting pieces that complement each other always fetches compliments.
Love love love”

“Good afternoon I used to really love your chain stores. but several times when I visit, I see that the quality of goods has decreased, the choice has become smaller, and the area of ​​the store has also become smaller. This may be due to cost cutting. I understand correctly? but the impression from the store is a little sad. I usually left with full shopping bags. Last time I bought only one sweatshirt for my husband... and didn’t find anything interesting for myself. and it also seemed to me that the increased number of advertisements interferes with the perception of the trading floor as a whole, creating the impression of a flea market. but perhaps this is my personal impression. although the garbage bag in which our purchase was packed made a depressing impression on me. I was ashamed to leave the store, as if I had emptied a trash can. I paid money for the pleasure of shopping, but not for garbage... and where did the cashiers go? Several cash desks used to work. now, if you're lucky, there are two, but usually one. Going to the store should be fun, don't you agree? But you yourself deprive us buyers of this pleasure, and therefore you lose our money.”

“I love Target. I always get my toothbrush protector from them. I practically save four dollars getting it here than one of the local drug stores. The toothbrushes are cheaper here also. This is my go to store. Ten stars.”

“Staff there is amazing, caring and very helping. Little do they know it made my day I was going through a difficult situation that day and just their niceness made me smile. I ended up shopping for more stuff because of their service.”

“Mostly good customer service. The number of nice helpful store reps outnumber the initial grumpy one I came across. Just went there to return something from an online order, so while waiting for a nicer clerk to come to the register I looked around the store a bit. Things looked well organized and there were some nice pieces, but the online offerings seem a little nicer than what I saw in the store. This is definitely a place to go if you're into brand-name items and labels, but since I'm not and looking more for timeless styles and good bargains, this isn't quite the place for me to shop. The prices are discounted quite a bit, but still too pricey for my pocketbook and what they had didn't really look all that impressive to me. I did pick up one item that was super nice and a good deal for a quality, well-made item. When I went to pay and then on the way out I encountered a couple very friendly, helpful workers that made up for the initial grumpy, rude woman that was first at the register.”

“Decent selection and prices. The size of the store and parking discourage quick trips especially for older or busier people. Not top quality, more oriented towards disposable products, but convenient nevertheless”

“Lorinda is the best pharmacist at this pharmacy. She don't have my medication for 3 months so she went out of her way and search nearest Walmart pharmacy from my home to arrange my 3 months medicines. I really appreciate her kindness. Great job.”

“This Walmart must be doing something different. Maybe it's location based but the manners of most employees are nearly impeccable. Sometimes this is not the case but 90% of the time I receive better than just acceptable customer care. I am able to find attendants who answer any questions pertaining to location of products or the like. Company mobile application improvements: Now that Walmart has an application these questions are more rare regarding aisle location unless I am without my mobile. However, this Walmart price matched their online price without question and quickly when there were discrepancies! They were sweet and I only waited maybe 4 minutes for the self-scan attendant to be free, check, and change the price according to the listed online price. **Please note, this item must be sold by Walmart to be price matched for all my dear deal-loving, coupon-clicking followers :) If I must choose a Walmart, this one is one of the best. So why 4 stars instead of 5? Well...I think most of America agrees 4 stars is impressive for any Walmart as it stands, even with their recent renovations and minor "improvements" recently implemented in many stores. This is simply due to the complete lack of conviction any employee can hardly be expected to hold given the pay vs. responsibility given at Walmart. There is a clear lack of care between authorities and store owners that seems to whisper that sweet song of the 1% community. As long as the store is performing in a certain monetary margin they are well-off. Then there is another gap between management and floor associates which completes the equation that often results in complete and utter dread on most employees mind when the word "work" is said. Will they ever be a 5? Only God knows. They certainly seem to have enough resources to provide significant resolutions for common complaints but as history has shown, as long as one store performs within marginal expectation, I doubt Walmart cares to go above and beyond in the customer care field as a whole until there is a direct competitor nation wide with a physical store location reign as large as that of King Walmart, Conqueror of the Mom and Pop Shop Era. Now that Target significantly lowered prices to the point of competition with Walmart we have seen renovations come to light. The once garage and mothball essence has come to pass. Walmart has upgraded to a newly tiled and automated scenery that carries an air of a once-rich-now-bankrupt car collector who sold his garage to a supermart interested in dominating more than the vegetable market. In the end, my review of this Walmart should stand out. Why? Other Walmart stores employees will quite literally break eye contact or deliberately look away, even changing directions sometimes to avoid another customer question. I understand off the clock employees may do this but at least 3 stores near where I grew up have this issue. I still can not blame them, there seems to be a ratio of approximately 150 customers per employee implemented. Every time I travel nation wide I am greeted with the look of a crushed soul rather than a friendly smile. There are exactly two Walmart locations I have visited in two decades that have employees that don't look like they're being blackmailed and held against their will when approached with a question that would take about 20 seconds to answer. Walmart as a whole has unfortunately set it's customer expectation low enough to foresee a future where Target or a similar brand can one day overthrow King Walmart and reign as Target (or Similar) The Kingdom of Customer Care. Customers have been rooting since the moment they gave up hope for a widespread "Mom and Pop Shop" marketplace, for anything except Walmart because no matter how convenient a store may be, human kind will always long for personalized and unique service, often only offered by the best and highest priced markets that truly make a market brand feel like a friend more than a business.”