NAPA Auto Parts in Spring, TX, is a trusted store with a long history of providing quality auto parts, tools, and accessories. Customers appreciate the helpful and friendly staff, like Tony, who offer efficient and informative service, making the shopping experience welcoming. The store is known for having the right parts in stock, often saving customers time and effort, as seen when they quickly provided the correct rotors after others had sold incorrect ones. Customers also highlight the staff's willingness to assist with questions, explain rebates, and help save money, especially for those new to the area or unfamiliar with automotive products. The store offers a variety of services, including a Ship-to-Home option and delivery service, making it convenient for busy customers. Many praise the store for their dedication to customer satisfaction, including follow-up support from managers like Steve. The store provides warranties on parts such as batteries, which come with free replacements for several years. Overall, NAPA Auto Parts in Spring, TX, is recognized for its great customer service, quality parts, and helpful staff, making it a reliable choice for automotive needs.
I had a battery die prematurely. I stopped by this store and the manager, Martin, took care of the issue like a seasoned professional. He assessed the situation, procured a new battery and Tony installed quickly, super service,
April 2025
They saved the day autozone sold me 3 different wrong rotors rear and i came to napa auto shop. The shop instantly found and had the exact rotors i needed in less than a hr i replaced both rear breaks and rotors and was good to go.
March 2025
Came in and was helped and greeted immediately Tony worked with me and helped me fort through a few issues it might’ve been and helped go with the best path of action and best parts to go with while also letting me know of warranties he helped make it a overall good welcoming efficient and informative experience thank... read full comment
