Metro by T-Mobile at 6007 FM 2920 Rd offers unbeatable prepaid plans and a range of 5G phones from brands like Apple, Samsung, and OnePlus. Customers appreciate the friendly and knowledgeable staff, who provide excellent customer service. Many have had positive experiences, noting how helpful the associates are in finding the right phone and plan. One customer mentioned an associate who went above and beyond to assist, while another praised an agent for being attentive and thorough in answering questions. However, there was a mention of an associate who seemed inexperienced. Overall, many customers express satisfaction with the service and recommend this store for its helpfulness and quick service.
Sam is the most amazing sales representative I have ever encountered. He was beyond helpful and such a delight. He solved all of my phone issues and left me walking out with a smile on my face. This man deserves a raise and a promotion .! Don't let this guy slip through y'all's fingers metro!
August 2025
They got really good service 👏 and treat customers with respect
April 2025
I have been a customer of Metro for over 4 years. Shopped at many different locations all over Houston, but this store is the best I've ever been in. Sam, the associate who was working when I visited the store was particularly knowledgeable and very helpful in making sure I got the right phone for the right price.
