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“Not a 5star on outside but 100% a 5 star in ever other way!!!!! Love this storage. Awesome lady runs it. Very helpful, very flexible, understanding... I love her. Been with her for 3 yrs now. Never had a problem 1.”
“Natalie from Extra Space Storage was extremely helpful and patient with me throughout my storage unit lease. I very much recommend talking to her anyone for looking to lease at this storage unit space!”
“Great experience. Both office staff were helpful and patient with me and all my questions. Raynell even help me put my lock on and walked me through the open/lock process.”
“Hi Tensia was a great help with helping pick out a storage and answering all my questions I highly recommend her if you looking to get service.
Happy Holidays”
“This is my second month at this Storage Facility, and it’s been great thus far! The workers have been very helpful, polite and informative. They make sure the halls/outside are maintained and clean! I recommend”
“I had the pleasure of being helped by Jennifer and she was so detailed when I was asking about the storage units. She was a really big help and I'm so glad I chose US Storage.”
“Colin has been incredibly helpful in addressing my storage unit issue … we have experienced issues with the HVAC system and the monthly storage fee increase which Colin is addressing through application of a credit to my bill. First Class service and extremely committed to providing outstanding customer service.
Garrett Sullivan”
“The property manager Jeremy was extremely helpful, he drove us throughout the property to look at the different units that were available & explained in detail everything we needed to know. Definitely recommend iStorage!”
“Very clean and well managed facility. Randi was great to work with from explaining all the options to having the storage area ready for me to access with lock and carts just outside my storage space. I would definitely recommend them to everyone needing a storage space in this area
Thanks Randi
Brian and Sue Robicheaux”
8:30AM - 5PM
9900 Rowlett Rd, Houston
Self Storage
“Was looking into renting a unit. And I was helped by a wonderful gentleman named Blake who was able to answer any question I had! Will definitely be interested in your facility!”
“Lita showed us the rental unit we were interested in and guided us through every step. She was very knowledgeable, helpful, and patient in answering all of our questions. She made the entire leasing process smooth and stress-free. We truly appreciate her support. Thank you Lita!”
“I went to extra storage first No one in the office the guy on the phone was rude. I came here and Henry went out his way to get me a storage unit. No rush and the kids loved him very family friendly guy. 5 star service”
“Extra Space Storage they help me find a good storage for my fiance work stuff and they're very wonderful person and helpful in the way they can they're good person and they have good deals right now so I advise you to go to extra space storage and they have good deals for you I wanted to thank them for helping us to find a good storage for us thank you so much and I appreciate it”
“Elizabeth was really helpful in getting my partner into our unit when he forgot the unit number. She was very understanding and went above and beyond, calling me to let me know that they had figured it out. Thanks so much!”
“Ms Keri was such a great help. The customer service and recommendations she provided made my rental experience very smooth and less time consuming. Thank you Ms. Keri for all you do!!!”
“Great storage place. I want to highlight Ms. Kim for the great experience with customer service and such a sweet personality making sure my storage needs were fulfilled.”
“This is a great place to use as a storage for our stuff. It's very well maintained. It's clean and also the customer service is really great. Particularly Kaitlynn Ramey. She was such a delight. She was helpful and kind and understood our needs in a storage facility. She seemed very knowledgeable .We would definitely suggest this storage facility to others.”
“We were picking up multiple storages today and had trouble trying to get to Baytown in time before they closed. We got there at around 5:30 and were helped out tremendously by giving us till 9pm to pick it up! Thank yall so much!”
“Best customer service. No bullshit.
Yards always done.
Office personnel are amazing. Ask for Tonya (white girl) she got me 3 storages, nice and clean!”
“The cashier is very nice I've been having my unit here for four years and I haven't had any issues or problems so I recommend any that needs a storage unit i recommend you here they will serve you right”
“I’ve had such a great experience with this storage facility. The customer service is truly amazing — the staff is friendly, helpful, and quick to assist with any questions. The facility itself is very clean, well lit, and feels safe and well maintained. I really appreciate how easy they make everything. Highly recommend!”
“I was assisting a friend in New York with updating his information on his storage unit here in Houston at the location on San Jacinto. I was helped by Quentin who provided some of the best customer service I have encountered in some time! He was professional, helpful, and genuinely seemed interested in my satisfaction. How about that!? I would recommend this location and I would CERTAINLY recommend Quentin! Nice Job!!!!”
“My name is Nick and I work for Sparkletts water And this this is my first time customer and Janet is really nice and respectful. she had greeted me with open arms and her cooler setup here had gone by so smoothly. Thank you Janet and it will be a pleasure being your RSR moving forward ??”
“The property manager Marivel Rojas was very helpful for me. She went over and beyond to find the best vehicle for me. I appreciate the help she gave me. I recommend people to come to this location for your moving necessities”
“Great place. I didn’t get my unit locked correctly and they called to tell me. I was out of town so they provided a new lock to make sure my items were secure.”
“The store manager Rachael Garza is awesome. I came in a week prior to committing to a spot for my new RV. She stayed in contact with me, helped me with paperwork, showed me my space two different times. I asked her several questions and she answered them honestly and with knowledge. Excellent customer service so far. I hope it keeps up.
So I must say Storquest went above and beyond for their customer service. I had a problem with Storquest and their District Manager Robert made sure to contact me. Robert went way above and beyond what he needed to. I am very happy with the results, and the way Storquest handled my complaint.”
“I have never used a storage facility before so I was worried but Doug & his staff made the process SO easy and were very helpful! The entire thing was so pleasant in a difficult time for me! Thank y’all so much!”
“I’ve been here for over a year and I’ve had a great experience Sytarra was amazing in helping move from a bigger to smaller unit since I didn’t need all the space I had. I definitely recommend coming here!”
“Ms. V is wonderful she was very polite and helpful... I hate she is not the Manager at the Maxey Rd location! Let's just say... it was a pleasure not have to deal with rudeness!”
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“Miss Corinna Medina provided me with a great service experience in transferring from one unit to another. Very friendly and knowledgeable. I Would highly recommend , if in need of a storage unit.”