Auto Repair in Selma, TX

“Exceptional Service and Transparency at Selma Automotive

I recently had my car break down, and I contacted Selma Automotive for help. They promptly sent a tow truck to pick up my vehicle and transport it to their garage, which was already a great start. Once they had my car, the team quickly diagnosed the issue and began the repair process.

What stood out the most throughout the entire experience was the level of communication and transparency from the owner. He consistently kept me informed about the progress, explaining everything clearly and breaking down the costs of parts and labor with complete honesty. There were no surprises or hidden fees – I knew exactly what I was paying for every step of the way.

The repairs were done in a timely manner, and my car was back on the road sooner than I expected. The team at Selma Automotive is professional, reliable, and genuinely cares about their customers. If you’re looking for a trustworthy garage for your vehicle’s maintenance and repairs, I highly recommend Selma Automotive. Their combination of efficiency, communication, and transparency makes them a top choice.”

“We get fantastic service every time we go, also the staff is A + every time. Thank you all; I have had service done on my cars in the past at other dealers and James and Yvette and Gillman is one of the best. I could get my service done anywhere, but i prefer Gillman Mitsubishi. Thank you to all the staff that work there and have a Happy New Year.”

“The experience went well. Jordan advised me of an accurate wait time for getting everything done on my car, which was very much appreciated. Additionally, the technicians were able to detect some other items that needed attention. Jordan was very professional and courteous. The Gunn Chevrolet prices were a bit high, but the issues were addressed for the most part and the initial reason why I came in for service was resolved. I did have one of my warning lights come back on less than a week from getting everything serviced though.”

“I can't recommend Import Euroworks enough! Despite taking my car in late in the day, Paco and his team jumped right on it, starting work on my BMW X5 almost immediately. He even went above and beyond by recommending reliable tow truck services, which made the whole process so much easier. Throughout the entire repair, Paco was incredibly communicative, providing updates at every opportunity.

I had to pay out of pocket for a rental car, and knowing my situation, Paco and his team worked quickly and efficiently to get my vehicle back to me as soon as possible, helping me avoid extra rental fees. I used to take my car to him regularly, and it always ran smoothly under his care. For some reason, I stopped because of the distance, and I quickly realized my car just wasn’t the same without his expert touch.

Now, I don’t mind making the drive to Selma because the quality of work and service is unbeatable. The shop is beautiful, located in a safe area, and the front staff is beyond friendly and welcoming. If you're looking for an honest mechanic/auto shop that delivers outstanding quality work on your foreign or European vehicle, look no further than Paco and his team at Import Euroworks. Highly recommend!”

“BUYER BEWARE. NEW STAFF IS EITHER INCOMPETENT, OR THEY ARE BEING FORCED BY MANAGEMENT TO SCAM CUSTOMERS. EITHER WAY. ….. BUYER BEWARE .
I purchased my car from Gillman Subaru a few years 2018. I have kept it very well-maintained, Garage kept, and have always taken my car to Gillman Subaru anytime needed anything. I went back this week as my warranty Expires in a week or so.. The first thing I noticed, is that all the service personnel that I have worked with over the years are Somehow, all gone now. They cleaned house to include service manager. I told them the issues that I see, I also told them that I have a workaround, and that “none of them are a big deal, Just let me know what you find.” . I discussed the issues with the service person, as well as the mechanic supervisor. I said since the warranty is up, please just review those items to see if it’s something covered by the warranty. They had my car literally all day long. When I went in to get my car, they did not do anything that I requested. Instead, they went through the car and have caused issues to make everything worse. I also have a car battery that is a higher cold cranking amps then the OEM one. That battery is two years old, and I have never had any issues with it. They tried selling me new tires, at around $300 a Tire. To make things much worse, they kept trying to push a car battery on me that cost over $450.00. They told me the battery kept dropping voltage and amps. Today I went and checked my battery, and regardless of the load I put on it, the voltage and amp does not drop.
I am not sure if the staff are 100% incompetent, or if they are being pressured by management to scam customers, and so unnecessary parts and services.
Today I put in five phone calls to the service manager. Every time I call, I am told he is in a meeting. I then placed a phone call asking for Gillman Subaru general manager.. Still no phone call

9/4/24 UPDATE: I did go meet with the new service manager, expressed my concerns as listed above. He he scheduled a time for me to bring my car back in. He had the technicians go through everything,. He made good on his promises too the issues. so I have now updated the review to status of four stars. I did not give five stars, as no customer should have to go through all that.”

“I had a fantastic experience with Nick and Michael at Audi North Point while purchasing my new 2024 Audi A5. Initially, I was set on the Q3, but their expertise and genuine enthusiasm led me to the A5, which turned out to be the perfect fit. Even after initial setbacks with Audi dealers in Austin, they went above and beyond to secure an unbeatable deal for me.

Despite my long two-hour drive, Nick and Michael stayed after hours to ensure everything with my new car was perfect. They provided a thorough walkthrough and made sure I was completely comfortable before leaving. The whole process was incredibly efficient, and I was in and out within 30 minutes.

I am thrilled with my decision and will certainly refer anyone interested in an Audi to this dealership. Their dedication and customer service truly set them apart.”

“Christopher Sanchez was our salesman today and he provided excellent service! He was very thorough and attentive to what we wanted. I recommend this dealership to everyone.”

“My husband and I had problems with the programming of our key fob. The manager of the Selma location, Jerry went out of his way to make sure we had an amazing customer experience and we left today greatly satisfied with the work that was done and, our key fob is programmed correctly. Jerry was informative and knowledgeable about the products they offer and because of him we will be back to this location for any services we may need in the future. I would rate a 10 star if it was possible. Thanks Jerry!”

“We bought our Pilot at Gillman from John de la Cruz. Excellent experience. His product knowledge was incredible. Like he actually built the car himself. No question he couldn’t answer and made the purchasing experience an easy process. Salesman of year in our book! Thanks John! Love the Pilot.”

“Without a doubt I can say that it is the best place to download, it has night parking and the downloads are very fast and the lady who works in the office is super nice, very good organization ⭐️⭐️⭐️⭐️⭐️”

“I drove across town, past other dealerships, due to the level of service we’ve received from them in the past, and I wasn’t disappointed. Bill Coddington went above and beyond to make sure I felt comfortable and prioritized our issue. He was kind, honest, and patient, and, while we didn’t go with them for this specific service, the trust earned today will make them our first stop in the future.

It’s weird to say I enjoyed my visit to a service facility, but the waiting area was clean and comfortable and I was a little sad to go. Thank you, Bill and Gillman Subaru!”

“I have bought several cars throughout the course of my life and it is one of the things I loathe most. I have never interacted with a salesman where I didn't feel like they were a vulture who pretended to have my best interest at heart but in reality they were just playing me to earn a buck. Then you have the negotiating part which is equally as horrible and the financing where everything is an up sale. I never have any desire to interact with people who are not genuine unless I absolutely have too. Two nights ago I was in search of a new truck. I messaged several dealers throughout the day and the particular truck I was looking for wasn't available anywhere but everyone would try to convince me why I wanted something different only because it's what they had available on their lot. At 10:30pm I found something I was interested in and submitted an inquiry. Because it was really late I didn't expect a response until the morning. To my surprise, within a couple of minutes, Carlos Polino text me letting me know that the truck was available and he would love to show it to me the next day. The next morning he followed up and we arranged a time for me to go. My schedule is hectic but I showed up early because I was free, not expecting him to be available. To my surprise he was standing at the front of the store and immediately greeted me. At the young age of 21 he lead with humility and grace. His knowledge of the GMC brand and specific products was very impressive. You could tell that he wasn't just passionate about trucks and cars but he also took a lot of pride and loved his job. He frequently offered water and snacks as we went through the process and at the end of it all we walked away purchasing two vehicles for our family. He introduced us to Steve (management) who was equally as friendly and. had a genuine interest in who we are and what we do. This was hands down the greatest car buying experience I have ever encountered by an amazing team of individuals. I would encourage anyone who's in the market for a new vehicle to go out and visit Carlos.”

“Excellent customer service and kindness displayed by service personnel and cashiers! Wonderful experience at Selma Mercedes Benz dealership as usual. My choice for any purchases and services on my Mercedes Benz vehicles. Jeff and Lezli Thompson”

“Friendly service, we got tires for our truck. As we waited for the tire installation, we watched UFC and conversed with another customer about the fighters and other things. Please give the bathroom some deeply needed cleaning once in a while. Other than that, it was cool. Noel was very friendly he's the only man I spoke with while there. Hubby did all the talking with the other guys and setting up the installation.”