RBFCU - South San

RBFCU, Banks, Credit Unions
Hours:
8159 I-35, San Antonio TX 78224

Hours

Monday
9AM - 5PM
Tuesday
9AM - 5PM
Wednesday
9AM - 5PM
Thursday
9AM - 5PM
Friday
9AM - 5PM
Saturday
9AM - 4PM
Sunday
Closed

About RBFCU - South San

RBFCU - South San is a friendly and welcoming bank with helpful employees who greet customers upon arrival. The staff generally work hard to assist customers, especially during busy times, though some reviews mention that wait times can be longer due to limited staff. Customers appreciate attentive service from staff members, like one who made a check-cashing experience positive after a poor experience elsewhere. The bank offers fast ATM service and inside lines that typically move quickly. However, some customers have experienced less helpful interactions when seeking advice or setting appointments with financial advisors. The bank closes at 6 pm, which may be inconvenient for some. Security concerns have been raised, with reports of account breaches and suspicions of scams, highlighting the need for better cybersecurity. Long-term customers recognize that while their overall experience has been good, they sometimes feel the advertised rates are not truly reflected in their auto loans, and issues like long hold times and account suspensions have led some to consider switching banks. Overall, RBFCU - South San is a reliable place with friendly staff, but it faces challenges with staffing, security, and service consistency.

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