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“Waldemar did an out standing job on my phone ? that it should last me for a good long time. I will recommend this store to everyone I know that may need the same services.”
“I looked around all over and then found this store. I am very very pleased with the service and price. I highly recommend coming here. And Navi is very knowledgeable and polite. He gets 10 stars.”
“Shopping for cellphone,
Found wireless depot the best place in San Antonio,
Was treated with respect and given a price better than expected,
Will be back again soon”
“The best service they don't want to charge you for everything i took my new phone and they transferred everything for me they didn't want to charge me but i still gave them some money”
“Nelson was very helpful and was willing to take my call even when the business was about to close.
My favorite part of his service was that he always said “Yes, we provide these services.” And there was no hesitation on his part to help me in replacing my tempered glass on my iPhone 13 Pro Max.”
“Every time I go to Verizon Tim is very helpful and knowledgeable. Each visit he helps me get the best deals and keep me updated on any upcoming deals. Tim has shown great customer skills and every time I walk in the store I feel welcome.”
“Decided to take my iPad mini 6 to this store to fix my screen. The guy who works there did an excellent job with my iPad making it like new with no problems. He provided me really good customer service that he was really nice guy which he also gave me $50 dollars off. I don’t regret coming there and I think I will come back to this store again if my phone or computer gets broken for it to get fixed again. I highly recommend to come to this store if you need a place to get your phone, tablet or computer fixed.”
“The two ladies working the place including the manager are very helpful and intentional to understand your needs. Thank you! I signed up for the internet bundle with wireless data”
“It was amazing the experience as a new customer was great. No pressure only helpful insights on new possibilities. The employee working Nikki if I remember was absolutely wonderful as she helped me set up my new phone. She even showed me some cool features my new device did. I highly recommend this place to everyone”
“My hubby brought my daughter's tablet there to get her screen protector on. And it was done so seamlessly!!! But I have also been here to fix my phone before and they did an amazing job. Definitely recommended this place.”
“Diane was very informative and nice and had a smile the whole time. She really made me the whole process easy and quick. I highly recommend her if you looking for a new phone.”
“My husband and I needed to quickly replace a phone on our plan. We called this Verizon store 15 minutes before closing. Danny answered the phone. We told him that we would be there in a few minutes and exactly what we were looking for. Danny was helpful and professional from the start. We arrived and he expedited the transaction faster and more efficiently than we have ever witnessed when buying a new phone. He stayed 20 minutes past closing to complete our purchase. What an asset Danny is to Verizon!”
“I highly recommend this shop for repairs and tricky data transfer cases. The folks here were able to transfer data off my phone which ubreakifix had caused to bootloop, and were very fast, communicative, and professional.”
“Devin, has provided great on time service to all his customers.
I had a problem using my debit card on a app and he corrected it
In few minutes.
A true trusted Business in
San Antonio.
Bob”
“The manager of this store helped us. He was incredible!! Did abt three things at once and all efficiently!! He gave us a good price and was very knowledgeable. He kept reassuring us he would help us as soon as feasible which took a little timw but no mistake of his own. It was bc of the issue he was dealing with. He put the Screen protector on perfectly and transferred our info from one phone to another and another phone from a different network to another. He even greeted one customer by name!! I used to be a Tmobile customer but so far, I am totally impressed with AT&T. I am definitely going back to this store for ANY questions.”
“I was trying to visit my aunt in the hospital …on Father’s Day Sunday… my phone wasn’t working …it only showed SOS.
Without a map for guidance I was lost in San Antonio … for a while looking for an ATT sign so I could get help…. I walked in and Kimberly helped me right away … I gave her my phone and told her I didn’t know anything about technology. I shied her my drivers license and immediately started to correct the problem…with a smile ..and very friendly . She even pulled up directions to the hospital and helped me connect the phone to my truck for directions…,
Kimberly is dream customer service representative… keep and promote her. …this was the ATT store @.6045 NW LOOP 410 San Antonio”
“We went in and waited less than 5 minutes! We walked out of there with a tablet in less than 10min!! Great customer service and friendly but professional!! Thanks AT& T!!!”
“I want to thank Yesenia soo much for saving my number!!! I have had this number for 24 Years and I thought I was gonna lose my number. Thank you Thank you....AT&T needs to give u a huge bonus and know that you are Valuable. Thank you for helping me believe in AT&T...God Bless!!”
“Julian was extremely helpful on putting on my screen protector and being helpful. Jay Sanchez was also very helpful on understanding my Verizon bill and looking at screens in my phone and recommended that when my screen came in he would help me with the process . I recommend this store highly. I went to another Verizon for help and they wanted to charge me for applying the screen and were not friendly.”
“I recently visited Cellphone Depot to sell my iPhone, and I couldn’t be happier with the experience. The process was smooth, the staff was friendly and professional, especially Ali who assisted me throughout. Their excellent service made selling my iPhone hassle-free. I highly recommend Cellphone Depot for their great service and fair deals! Def I recommend it and will be back , thank you ?”
“I ordered total of 4 iPhones but decided to go with just tow of those. The process of canceling the order and processing the new order is very time consuming. Me and my wife went to many Verizon stores and felt that the rep's just don't have interest selling us the phones because of the hectic process. We came to this store and trust me the store manager was so professional and went above and beyond for us to get the new iPhones. The manager has very great ethics and always kept smile on his face though out the lengthy process . We sincerely appreciate him to help us out by being very patient and with a great attitude. Trust me, not all managers or employees in sales has that attitude of helping the customer who is need.”
“I had a great experience yesterday . They were very helpful in helping me determine if I needed a new battery for my phone or if there was some other issue. I was also very impressed because while I was there, there was a very belligerent older man who was giving one of the employees a hard time. It had nothing to do with the employee, the man was mad because he insisted he had no pass word for his phone , etc. The young man never lost his cool and was very respectful to the rude customer. I will always take my business to them .”
“Went on 10/25 and Crystal was no helpful at all she wanted for me to contact customer service for something she did wrong & try blaming it to another coworker, also because she was in so much in a hurry to go eat her lunch at 6:30 pm?went the next day 10/26 with Erica Madrigal and she was amazing she contact customer service and did all the work correctly the other lady “couldn’t do” Erica does such an amazing job with customers she’s very very helpful , she didn’t let me leave the store until everything was done correctly and making sure the lines were working fine.Hired less people like Crystal and more like Erica Madrigal. I give Erica 5 stars for doing her job correctly.”
“A really great location and very helpful staff. I think Amanda whose probably was the manager, had helped me get a 5G phone from an upgrade to the point I didn't had to spend to much in such a quick time! And the phone is fantastic since I'm using it as I'm typing this in! Thanks again Amanda, and for throwing the earphones in as well! She's looking out for y'all people!! She tried catching me with a smile”
“Had a great experience at this location the manager Frankie went above and beyond to help my family and I. I appreciate how patient and informative he was with us even after he had a rude customer threatening him and taking photos of him. I got scared of the man yelling at him with vulgar language but he assured us that we were ok. He helped us with our upgrades all the accessories and new internet service! We will definitely return to this location for our needs because of his amazing customer service! Very satisfied customer! Thankyou AT&T and Frankie!”
“the location is really awesome. The young man who helped me today is on point with customer service. He listened to my concerns regarding having bad experiences at other metro locations. He was really concerned and helped me with the problems I was having with my phone. good job.”
“I am highly satisfied in kind helpful customer service. He was a great help and got the job done fast. Will definitely be coming back in future for other electronic repairs.”
“Alberto is amazing he demonstrate superior custom service found a phone in my price range he really cared for what I was looking for and transfer all my data over this man needs to be a manager I give him 10 stars”
“came here after a very unpleasant experience at a different cricket & all i have to say is: just go to joe! joe was great! anything i needed he was on it whether it was answering my questions or setting up my new phone, etc. i left this cricket with everything i need completed, answered, and satisfied. thanks to joe.”
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“I would absolutely recommend this place 100%. They went above and beyond for me by ordering the part I needed to fix my sons tablet. I got here really fast and they also fixed my cell phone too. They finished both super fast compared to other places that take hours. They are super friendly and I highly recommend!!!!”