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January 2024 by Elle Tevebaugh
They helped my child through a blood draw when he was crying and scared. They were gentle and kind. They got it right the first time and made our experience as painless as possible.The room was hard to find in the building, but there wasn't any wait when we arrived.
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October 2023 by Josh Paulson
Teach your drivers how to drive. I was nearly rear ended 3 times this morning on Wurzbach, and your driver continued to stay about 5 feet behind my vehicle until he turned.
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September 2023 by Sylvia Duarte
We went to the Labcorp on Stone Oak where it was closed, even though they are supposed to be open until 5. Therefore we went to this location instead. I called to find out when they take their last patient and left a message. This was 4 days ago, so far no return call. We got there at 4 p.m. and they close at 4:30. The lady was not very nice. I suppose she was miffed because we were there "late". She couldn't find the correct orders. She said we would probably have to pay over $400 because Medicare doesn't pay on that kind of testing. Come to find out those orders were from a different doctor. She finally found the right orders and drew the blood. Unfortunately one of the vials was contaminated and could not be used. I think she wasn't careful because she was upset. To top it off we had to go back for another blood draw to get the complete results that the doctor wanted.
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September 2023 by Alice Bragg
Have used this location before. Always made an appointment which moves you to the front of the line. Today had an appointment and several people went in ahead of us. Explanation: they signed in before you did. Lesson learned: don't bother getting an appointment since you are seen based upon when you sign in. From past experience, I assume this is a new policy at this location. Next time - using Quest!
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July 2023 by Roland Ramos
2 females at the counter rude, and on there phone non stop while your in front speaking with them, wasted a hr to then be told go to another office bc paperwork was wrong. Went to next office and per the 2nd labcorp office they stated was a small error they did not have to send me away they were just being LAZY. Mgt should definitely reevaluate those 2
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July 2023 by Robert Peterson
This Labcorp location lost my sample. Labcorp corporate told me to contact this location to figure out what happened. "Tiffany" was the only person on duty today. She didn't answer the phones even though I called many times (at least 6 times) throughout the day. I finally went in person and found a locked door, 30 minutes before closing. After refusing to let me talk to her for several minutes, she finally opened the door to tell me to go away. She admitted to not taking a single call all day from anyone, loudly complained about both me and other customers who she had shut out when closing early (at least one of whom had an appointment and said that her refusal was putting his job at stake. She refused to help him reschedule even though she was choosing not to honor his appointment), refused to do a basic search of their records to verify what had happened to my sample, and began loudly and violently screaming obscenities and insults before slamming the door in my face. She was the rudest, loudest, and most unprofessional desk staff I have met anywhere in my life, and made a nightmare situation with Labcorp who had already lost my results much worse as she refused to give me the information I needed to track down my sample, even though I had been sent by Labcorp corporate to their site to get it. Corporate said that this location hadn't even sent the sample to the lab and there were no records of it, already justifying this 1 star review. If there were negative stars, I would give them.
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May 2023 by Belle Gomez
Went in today....the front office needs updating badly and a more welcoming feel. I was uncomfortable because of my first impression but the staff made up for it. Super friendly staff. I was in and out very fast....Plus the staff greeted the regulars by name. This type of service by staff is becoming rare but again the staff here did a fabulous job with everyone they interacted with❤️
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May 2023 by Jon De La Rosa
I went today on 4-25-2023 get drug screening and hair follicle done an I only had 1 hour lunch an she put 2 people in front of me when I was there first and she was taking her sweet time and that was bad service an I was doing it for job now I have to go back again and I went back for appointment last Friday an they said there toilets were broke to take my drug screening after my drug screening was hair follicle test a girl with tattoos told us an I was thinking not even looking at patients information that aren’t doing pee test they just told to go to different one to do it. And I rate this one not to good. It shouldn’t have no stars on this review
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April 2023 by Edinson Contreras
Today was the first and last time that I go to this place. 1st the front lady is so RUDE someone needs to teach her what is CUSTOMER SERVICE means. 2nd Waiting time is so crazy the phlebotomy lady had me waiting fo so long because she was doing the others rooms plus the waiting time on the waiting area. 3rd room was so nasty there was a paper with blood on the floor next to the chair (picture attached). On my personal opinion this place is terrible.
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January 2023 by Gerald D.
I went to the Village Drive Labcorp location even though it was farther because the reviews were very good and I wasn't disappointed. I really like the check-in kiosk. It's quick and simple. I waited only a few minutes even though there were several people there. The staff was pretty much all business yet courteous which was fine with me. The experience was quick and easy and I highly recommend this location.
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January 2023 by Nicole Petrarca 'Beauchemin'
I've been here twice, a year apart. I believe the two ladies working this morning at 7:30 were the same two that helped me last time too. They are so kindhearted and pleasant, and you remember how people make you feel. I wish I had their names.
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January 2023 by Hailey Weeks
I scheduled an appointment online and was in and out under 10 minutes for a drug screening. The location is 2nd floor on the left side.
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November 2022 by Jeanne Berg-Williams
I had just been poked and prodded a couple weeks b4 from a hospital stay. Really skittish of needles. Quest was taking too long so i took my chances at labcorp. Nice polite and it didnt hurt at all. Would have given 10 stars
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October 2022 by Tracy Brawner
Hours posted are from 7:30am-4:30pm Monday through Friday. I met my daughter to have simple bloodwork done, and we arrived at 4:20. Doors had been locked, but employees were still there. One came to the door and told me they close at 4:00 because they have to "clot the blood." I called the office number to see if I had the wrong hours, but the automated message also has a 4:30 closing time. I will be going to Quest from now on.
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August 2022 by Michelle Fohrman
They are closed. Website should reflect this. This is wasting people's time by showing up here to find out they are not open. Very frustrating
