Firestone Complete Auto Care in San Antonio, TX, has been serving the community since 1926, offering a range of vehicle services including tire sales, maintenance, and repairs. Customers appreciate the quick and efficient service, stating that staff treat them with kindness and respect. Many reviews highlight the helpfulness and professionalism of employees, with some mentioning that their vehicles are consistently well taken care of over long-term visits. The location is known for fair pricing and accommodating service, such as tire replacements and alignments, often completed without pushy sales tactics. However, there are occasional issues, such as delays due to staffing shortages and carelessness that led to scratched rims and overtightened lug nuts. Despite these minor concerns, most customers express satisfaction and plan to return, praising the friendly staff and quality service. Overall, Firestone on Nacogdoches Road is seen as a reliable and trusted auto care provider that strives to keep vehicles running smoothly for their customers.
I have been bringing my vehicle to this location for many years and I am pleased with the service. Richard is good at explaining what is wrong with the vehicle and take care of the situation if there is a problem with something.
August 2024
Got tires mounted, and despite making an appointment, they claimed that they couldn't do it on time due to lack of staff. They also overtightened one set of my wheel lug nuts as well as scratched the rims where the lug nuts goes, probably being careless with their impact wrench when mounting the wheel.
June 2024
Git what we need. Manager was helping us. Great service. Got what we needed . Great pricing on tires and tire warranty.
