Bert's Gene Brown Transmission is highly praised for its honest, professional, and trustworthy service. Customers appreciate the straightforward approach, with staff like Tony taking the time to explain issues clearly and honestly, without unnecessary upselling. The shop is known for its quick and efficient repairs, often completing work at a good price. Many customers have been impressed by their transparency, even asking to see the disassembled transmission and the replaced parts, which the shop readily shows. The quality of work is consistently rated as excellent, with cars driving smoothly after repairs. Customers also note the friendly and caring customer service, making them feel valued and understood. Whether it’s a transmission rebuild or check-up, Bert's Gene Brown Transmission provides high-quality service, knowledgeable staff, and a commitment to customer satisfaction, making it a trusted choice for automotive needs.
I came into town for a conference and needed transmission fluid changed. They did the job, gave me some good advice and didn’t try to upsell anything. Service was fast and reasonably priced. They should be on your speed dial if you own a GM.
January 2026
Had a great experience quality work Tonys staff was very responsive and helpful throughout the process. Thanks guys
January 2026
This 5 star review way past due. Have been taking cars there for over 20 yrs+. I have found consistent 5 star service. They are honest, fair and well tell you if your issue something handled by another specialist. I have been consistently happy with their service.