“Our family has relied on Life Storage the past 10 years. Easy setup easy close out. Only downside is the upcharge they do a couple of months into your contract.”
“Shaneka was great and responsive to our needs. She took her time to explain things in details and answered questions we had. Would totally recommend. Ask for her whenever you need help.”
“Great customer service. Explained each unit size and price. Showed me each storage I was interested in and let me look at it. Application fee was quick and easy.”
“Mr. Ken was Amazing and made the entire process from start to finish seamless. He was nice and kind and the uhaul was great as well!! I would definitely recommend this location!!! Thank you Mr. Ken!!”
7:30AM - 5:30PM
3220 S Jupiter Rd, Garland“Couldn't be happier with my service from this location. Quentin (the manager) was extremely helpful in getting me the truck I needed in such a short amount of time. I'll definitely be going back to him for future truck needs. Thank you Quentin!”
“This is a small shop. I would suggest bobtailing in to get service on a truck done. The staff was great. Very dedicated mechanics to get trucks serviced or repaired ASAP. Been to several Penske shops in the past few years. I will give these mechanics a big ? Best committed crew I've seen yet. Thanks also for the air condition repairs to my truck. Will have you all on my thoughts this whole hot summer.”
8AM - 4:30PM
613F US-80, Sunnyvale“I just wanted to say that this location took care of my sister and myself! Both U-haul reps working on Sunday were amazing! LaPatra was sweet and kind and Chandler was the real MVP! Had an issue with our reservation that was implemented by another location and my sister and I had to pick the truck and trailer from the Sunnyvale location and something ended up messed up with our drop off due to having an out of town drop off. Chandler went above and beyond to help us get exactly what we needed! I and so grateful for Chandlers help, he made all of this easy! I even had to call back today and Chandler was willing to hear me out and solve another issue I had today! I will be using this location again as they are extremely helpful and have amazing customer service!”
“The guy who works here was very nice/helpful. Only downside to this location: a very obnoxious "Karen" uses the storage unit right by the only loading/unloading entrance. Good luck if you ever have the displeasure of being confronted by her. She was very rude to my moving company men as well as her own. She will be sure to tell you all about how important she thinks she is.”
“My sister and I discovered this place after movers canceled on us & we ended up having to move ourselves. Ari was so pleasant & helpful for pickup & drop-off. Her pleasant attitude made a very difficult move a bit easier. Great customer service”
“I would like to start off by saying a HUGE thank you to Jill in the front office! Without getting too specific and wasting characters, I was absolutely blown away by the speed and efficiency of which Jill and her team were able to settle the complex issues concerning my Uhaul truck and trailer rental from the southern border. I brought my wife and my two babies with me to wait in the car outside, needless to say I was not only stressed about my complex situation but I was also in a big time rush. The office area is so cozy and family friendly my stress quickly began to melt as I took pictures of some of the funny signs and posters on the wall for my wife and I to laugh at later(she loved 'em haha). Jill's demeanor perfectly matched her homely and inviting office. Though, most appreciated was her efficiency above all. We laughed and talked and debated, and the whole time her work pace didn't slow a second. Not only was the conclusion quickly reached, but she made the calls and fought the fight for the outcome that I most hoped for. Thank you Jill. 100x's over!”
“Fast friendly affordable and flexible when I kept trailer an extra two days. Great experience. I thought the owner was professional and pleasant. I highly recommend.”
“Always very professional. I have used Capps several times over many years. I have never had a problem with the vans i rented or the people. Occasionally, there has been an issue with van availability but I guess that's what you get when you run your business well. my latest rental was with 15 passenger Ford Transit vans. They drove really well and performed flawlessly. We got a little over 14 MPG. Not bad. We will use Capps again in the future.”
8:30AM - 5:30PM
3204 14th St, Plano“This is the absolute best Uhaul location I’ve ever been to and I keep coming and using their service because the people that work there are always friendly, quick to offer their help and they always have what I need. The location is always clean and organized and functioning properly and they always answer the phone quickly and are ready to help with top notch service!!! I wish all businesses were operating at this level of quality and customer service. Thanks for another awesome experience! I love all the people working at this location, great job!!! I really appreciate all your hard work and dedication!!!”
9:30AM - 5:30PM
1280 E Ralph Hall Pkwy, Rockwall“That lady that was helping me was so sweet and patient for all the questions I had because it was my first time using a U-Haul so I really appreciate how nice she was!”
“Great customer service. This place is a boat repair business with U-haul rentals available. These guys are fantastic- great personalities, go above and beyond to even help in last minute emergencies for their customers. I wouldn't go anywhere else to rent a U-haul. I don't have a boat, but if I did, I doubt I'd go any place else for boat repairs. These guys are just awesome!”
“Great location especially if you have trailer you can drop on lot if you need any repairs. Mechanics are straight forward; you will probably have a wait but you instantly get choice for break room or go back home for further details. My idea spot for dropping of a truck for repairs and finding a bigger enough spot in the Dallas area to drop my trailer until repairs was finished.”
9:30AM - 5:30PM
1350 N First St, Garland“My first time renting a truck with Penske, and definitely one of the greatest customer service I've received. Tiffany the Manager on site was amazing and very helpful. Great customer service is hard to come by in this day and age. Thank you Tiffany for your time and helpfulness!”
“I'm rating this location, NOT Uhaul. This location had my truck ready to go and I was in and out in 5 minutes. I forgot the lady's name who assisted me, but she had excellent customer service, a smile on her face and a great attitude!”
“Very efficiently run place; arrived with 4 propane tanks to fill and thought I'd have to wait due to several other customers there before me, BUT they really coordinated with each other and had me in and out within 20 minutes! All with a polite smile and Thank You for your business, which is something you don't see too often anymore, sadly! Will return frequently as my moving and propane needs develop.”
8AM - 6PM
2716 K Ave, Plano“Fair price, clean truck that operated smoothly, friendly, helpful guy at the counter. Gas station attached, so you can put gas in the truck as you check it in, priced same as local gas stations, so no gouging. We were very pleased with our experience.”
6AM - 10PM
765 E Interstate 30, Rockwall“So me and my family wanted to purchase a new washer and dryer and my husband insisted we stop here first (wasn't my best day). He was purchasing and I was doing what I do best TIKTOKS! So, in the middle of it I here "wait for me" and OMGGGG A BUNDLE OF PURE JOY, A WALKING SMILE, he absolutely made my day completely better. YALL HE GAVE ME THE BIGGEST HUG AND SAID THANK YOU and I was thinking NO THANK YOU I NEEDED THAT! I don't know if y'all offer it but CARSON B. in Rockwall Texas has to get employee of the month! This is what we need "Great customer service is KINDNESS"! Oh, and boy does he have some moves!!! Please go check him out on TikTok: missmeme1 and follow his page.”
“This was by far the best U haul experience I ever had. Everything was ready as soon as I arrived and the customer service was incredible. Extremely Grateful for the help I received during my move”