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“I took my pad pro to have the screen replaced. They did an amazing job you can’t even tell it had the screen replaced. The customer service was also very good. Definitely recommend them.”
“We had such a great experience at this location with Ricardo! He was very helpful, not pushy at all and thoroughly explained our options. We switched from TMobile thanks to his help and we appreciated his honesty in comparing the plans and options with both carriers. The other rep Answu was also kind and helpful.”
“Nomi did a fantastic job! He was extremely knowledgeable and went above and beyond helping me find the right phone. I couldn't be happier with my whole experience with metro and Nomi!”
“I see several mediocre reviews for this location. I’ve got to say my experience on 7-12-23 was stellar. When I arrived, the store was empty. No lines No waiting. Score! Then Russel looked at my phone and diagnosed the issue In about 6 minutes. The day prior, I’d spent a cumulative 4.5 hrs on the chat line and phone support. About 15 minutes later, I departed with a fully functional phone. So all in all, I left a very satisfied customer.”
“Came to this T-Mobile with so many questions and concerns and alot of frustration and Diego was so calm and had so much patience and was able to fix every problem and keep my service with all my lines, thank you for associates like Diego!”
“Tonight the Rowlett Target restored how I’ve been feeling towards shopping there! Not 1 but 2 people that served me acted like they loved their job , and they made returning and shopping (spending extra) easy ! My 19 year old even commented on their customer service ! We did not have the same experience the night before at a different location ( after spending close to 300.00 ?) it was very disappointing! It is amazing what a smile and a friendly attitude can do for retail! I often feel like that is lost , unless I’m at Chick Fil A and they have it down ! Thank you Rowlett for letting my son see the importance of a good attitude and a little effort!”
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“It was Saturday and he was very busy but he paid attention to every customer and was very polite and knowledgeable. I was from Kansas but he made sure I had a phone that worked before I left for Kansas Tuesday morning.”