Cell Phone Stores in Rockwall, TX

9 locations found near Rockwall
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“I love this location. They are always so kind and helpful. Maria is a sweetheart she always takes cares of my husband and I. She's also very knowledgeable and patient with us as we aren't very tech savvy.”

4.6 Superb52 Reviews

“Had an 5 star experience on September 5, 2023 . Both guys were very helpful. Customer service was great and they answered all of our questions. But on September 6, 2023 my wife went back to drop off the old phones and the customer service was totally opposite and the guy wasn’t helpful at all . The guy on September 6, 2023 was definitely not working on September 5, 2023 . September 6 , 2023 gets a 1 star experience”

4.6 Superb31 Reviews

“Had trouble with a cellphone and the worker Sara went out of her way to help us. We eventually had to use our insurance to replace it. Sara even helped us do that. I will always seak her out if we have to go back. She is a true asset to AT&T.”

4.2 Good50 Reviews

“KOREA WAS AMAZING! I gave her a big phone mess to help me clean up, and she didn't even flinch and stayed after her shift to make sure I had the right phone, watch, and accessories. Unlike the previous experience, she listened to me, and then gave me suggestions, and made sure I was good to go. Korea gave me the best customer service experience I've ever had with a Phone company ever. I just moved to the area and I'm happy to know they are my TMobile store.”

4.1 Good58 Reviews

“Samuel was AWESOME!!!! I have been having issues with my son’s phone for over a week. Spent hours on the phone with tech support…. Samuel knew right away what the issue was… the tech support person FINALLY listened to him about what he thought the problem was — imagine that… the phone started working again! ? will be back to see him!!!First issue I’ve ever had with Verizon and there’s some kind of issue with the Smart Family App.”

3.6 Good38 Reviews

“The customer service this store provided, exceeded my expectations and deserves to be recognized for this. Very friendly, helpful. Knowledgeable and professional. Everything from selecting a phone, to a plan that fit my budget and ...selecting a durable case for my new phone. This will be my go to store for all my Cricket Wireless needs. Thank you!”

3.1 Average7 Reviews

“I am sure you guys received lots of negative reviews but this one is a positive one.Mr. Preston, a manager of the store, worked with me in returning a 70 inch tv on the 15th day of the returning policy. He didn’t refund me but at least gave me the entire amount in credit store and since I need a slightly larger TV, I agreed with the store credit.And the reason for a no 5 stars review, it was because I waited over half hour, two customer service clerks and a manager of the store to get the return accepted.”

3.6 Good72 Reviews

“I called to get info on a phone for an older relative. Dawson was so very helpful. Dawson made some great suggestions on which phone and which plan this elderly relative should consider. It was extremely helpful, and he compared the cost across the board on the phone and its fees. He was very patient, knowledgeable, and helpful beyond belief. Give Dawson a call at this store if you need help.”

3.4 Good29 Reviews

“Target is a go to shopping place for me. They have amazing deals worth high quality. They have everything organized so it's easy to find by following the signs. Overall highly recommend target.”

2.3 Poor27 Reviews

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