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“Elijah was the only person there and he spoke as soon as I came in and told me he would be with me soon. The person in front of me took a awhile. Through all of this Elijah was calm,nice, and helpful.”
“Excellent customer service Jessica was very friendly. He helped me add international calling service to Japan. He explained to me what code to dial when making calls. I had gone to another location on Howard Ln, in Austin and they had told me that they did not have that service and that they were very rude in that location. On the other hand, Jessica was very helpful and friendly. Although this Round Rock location is further away I will still come because of their excellent customer service. Thanks Jessica.”
“Mobile Expert Michelle is awesome! Her great attitude and knowledge was refreshing. I recommend her for all your T-mobile questions and advice. Thank you T-mobile for hiring such great talent. ?”
“We came into the Round Rock University store to get a lot of things done with our phones and service. Tesla was very patient and kind and helped us complete our phone changes.
We also had great customer service from Andres and Christopher as well. This is a Super AT&T Team! Thank”
Open 24 hours
Louis Henna Blvd, Round Rock
Mobile Phones
“Such amazing service and generosity! I called attempting to set up service in two days. Not only did Andre call all of the different electric companies, but he brokered the best deal for me and my family. He is such a great person and really cares about his clients. The only thing I'm sad about is that I can't give him more stars!”
“Cam helped me he asked me questions on why do you need the mobile hotspot. Because I plan to do x, y, and z. Then offered a better solution on the spot. The person who greeted me was also very helpful but I forgot his name.”
“Today I was helped by a guy named Omar at this location and literally THE BEST representative I’ve ever had help me about my phone bill. He helped find a better price for my phone bill and made streaming services for me easier as well as convenient. He was super patient in guiding me and helping understand what exactly I all had going on with my account. Honestly I’ve never left Verizon feeling this satisfied before. Give him his props because he was seriously great.”
“Just had the best, easiest interaction with an AT&T representative at this store over the phone while ordering a smartwatch. So incredibly helpful and straightforward. I very much appreciated their help and will visit again if necessary!”
“Stop by into the store. Store maneger (Blanca) attended me and answer all my questions and concerns. Walk out really happy and with my new phone. Highly recommend store. Lots of knowledge and great customer service.”
“Lexus greeted me with a beautiful smile. She was gracious, poised and articulate, something you don't see much of in customer service as of late. Very knowledgeable and expeditious. Great experience! Would highly recommend this location to friends and family.”
“We went into this location for new phones (Christmas gifts). Our representative was Ana. She was amazing. Sandra held the fort down while Ana was occupied with us (We took a lot of Ana's time). We came in on a good day. Jim, the Regional Manager was there and he was a HUGE help. Thank you to both young ladies, Ana and Sandra, and to Jim for making our Christmas merry and bright.”
“Went from a 1 star to 5 really fast ....My afternoon didn't start of well calling 5 metro stores and nobody answered the phone but I definitely forgot about that after 15 minutes with August...He was very informative with phones , cameras etc.”
“Excellent customer service with getting my home Wi-Fi set up in store today. There was a bit of a wait but they were understaffed so it’s understandable. Plus they were very polite and up front about the wait as soon as I walked in. Anna S. was my assistance today and she was exceptionally helpful and insightful. She had me set up quickly and even helped me get connected through the app. All around great experience. Glad to have this store in my neighborhood.”
“I'm very satisfied with Bryan, with how he took care of us going far and above. Ethan has been very kind helping us with all our troubles! Couldn't have asked for better!”
“Exceptional Customer Service Experience at Best Buy Store #859 in Round Rock, TX I recently had the pleasure of visiting Best Buy Store #859 in Round Rock, TX, and I must say that the customer service provided by employees Logan, Daryl, and Ruby was truly exceptional.
From the moment I walked into the store, I was greeted with a level of service that is rarely seen in today's retail environment.
Daryl one of the employees at the store, immediately approached me and took the time to understand what I was looking for.
He reached out to Logan to come assist me. And in passing of Ruby she stop to ask was there anything she could do.
Logan knowledge of the products and services offered at Best Buy was impressive, and he patiently explained all the sales and benefits of becoming a Best Buy member. Thanks to Logan's guidance, I decided to join as a member without any hesitation.
Additionally, Logan also introduced me to the Best Buy card, and I was delighted to learn that I was approved on the spot. This not only provided me with a convenient payment option but also added to the overall value of my shopping experience.
It was truly a win-win situation for both of us. In addition to interacting Logan, it was a pleasure to have Daryl and Ruby help during my visit. Both of them were equally helpful, courteous, and went above and beyond to ensure that I had a positive experience at the store.
Their dedication to customer satisfaction was truly commendable. Overall, my experience at Best Buy Store #859 in Round Rock, TX, was outstanding, thanks to the exceptional service provided by Logan, Daryl, and Ruby. I am thrilled to be a part of the Best Buy family and look forward to future visits to the store.
I highly recommend this store to anyone looking for top-notch customer service and a wide selection of quality products. A big thank you to Logan, Daryl, and Ruby for making my shopping experience truly memorable.
Thank you,
New Me”
6AM - 11PM
4700 E Palm Valley Blvd, Round Rock
Mobile Phones
“This is a nice Walmart. The employees that I spoke to were helpful and friendly. I was able to find most of what I needed. As is usual with Walmart, there are so many things, sometimes it can be hard to find what you want because of distractions of other things you didn't even know you wanted! This Walmart has a grocery section also. It's a good place to go if you have a varied list. The prices are very good. They carry a lot of different items. I got a camping chair, a new shorts outfit, books, salsa, and the list goes on.I'm sure I will be back!”
“Went to the store and opened a new line, got a new phone with the promotion and the man that helped me was so helpful and made it a really easy and quick process. Great customer service.”
“Went in to get my T-life item and came out with a sweet deal on a new Samsung Galaxy S24 Ultra phone. Manny was very helpful answering questions and explaining offers. Just another reason I enjoy being a T-Mobile customer.”
“I needed a new phone and needed to retain my old phone number when switching from another provider. Josh fixed me up, worked around a few obstacles, and got me up and running. Josh is top notch.”
“Brought a phone in to get service turned on. Guy who helped us was super nice, funny and had amazing customer service! I forgot his name but he always has his service dog with him! <3 Thank you for a quick and great experience. Def recommend you go in the AM right when they open for fast service, we did go another time beforehand around 4 and there was no parking and 10-15 people waiting.”
“The staff were nice and helpful, but I still had to schedule an appointment to have a tech come to my house to get my internet to work, even after I picked up and installed a new router and modem.”
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“Pedro was fantastic. Replaced my phone screen. Was able to do it through t mobile insurance. They also have affordable replacement screens that have warranty. Screen replacement took only an hour!”