6AM - 9PM
855 Lois St, Roanoke“Wail was extremely professional and knowledgeable. He went out of his way to provide a high level of customer satisfaction. Wail is an asset to Public Storage. I will recommend Public Storage to my family and friends.”
“Super convenient for me while I was transitioning moving. Jen was helpful and responsive to any questions/concerns that came up.The app also is great for access into the facility, paying online, and any tools needed.”
“We went to pick up the truck rental but could not find key, Keenan (employee) who was on his way out stopped and asked us if we needed help. We explained our situation and he went above and beyond to help us! He did not leave until we were situated. He called the GM Treven who also went above and beyond and had a truck for us ready at another location as well as gave us a credit for the inconvenience! If it wasn’t for these two employees I would be leaving a one star review. Thank you Keenan and Treven for going above and beyond for us and correcting the situation immediately!! Thank you !!!”
“I have had my belongings stored here for several years after the pandemic. I have never had any issues. The front desk worker even helped me once when I dropped a glass shelf and didn’t have anything to clean up with. I appreciate the peace of mind that my items are always secure.”
“Thank you so much for the 5 years of storage and I hate to be moving. Its been 5 years that I have used this property to store and protect my boat. The service and response has been 5 star! Ely, thank you for always answering and having my boat ready when needed. The facility is always clean and nice and never once had a sigle issue. I doubt if I will be able to find a new storage place with this kind of service where I am moving. Thank you again for excellent service, clean facility, and safety.”