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“Kristina at Sherwin Williams in Roanoke went above and beyond to help me. I struggle with decisions on picking out paint colors. I came back because the paint I picked out did not look good. She was super knowledgeable about paint colors, sheen, and coordinating colors to give your home the best possible aesthetic. I am super impressed with the level of customer care I received. Kristina is a definite asset to the SW team, and I will be returning for My future paint needs because of her.”
“I went into Sherwin Williams on Rufe Snow in Keller to get another gallon of paint (last purchased in 2016) Reggie informed me that SW discontinued the brand last June but said Watauga SW still carried it. Reggie called the Watauga store and they indeed had what I was looking for. At the Watauga SW a young lady by the name of Josie entered the formula for the paint and informed me that an exact match may not be possible, no guarantee. I found the paint to be a 99% match once applied to my existing paint. I am extremely impressed with these two SW employees. They were both extremely helpful, kind, professional and I will recommend both stores to family & friends. Reggie & Josie, thank you.”
“After going to the location in Southlake and walking out, I came to this location and had a pleasant experience. I was greeted by everyone there. A worker helped me decide on finishes and different types of paints they had. She even told me that usually every weekend they have discounts and today I came back and took advantage of the discount they had today. I will definitely be coming back for my next few painting projects! Highly recommend coming here as they will guide you to what you need and not oversell you on anything you don’t need.”
“By far my favorite paint store, i use them a lot in my business. the gentleman who is always there works fast and he is very courteous. If they don't have the paint they will call a different store and let you know. 5 starts”
“Easiest experience I’ve ever had finding a paint match. Kirk’s customer service is top notch. He was extremely helpful and diligent in finding the color I needed.”
“Just wanted to give a shout out to Jessika for being so helpful and friendly when we had to come back two days in a row. She was busy working alone and was rocking it! Thank you Jessika”
“Ronnie and Jake went above and beyond to help me find the colors I needed. I was so stressed trying to find the correct colors while getting my house ready to sell. They took the time to not only make sure that the colors matched but also took the extra time to paint on a stick for me to take home and match before opening the can. This store is the best!”
“Rachel was the store associate who assisted me with my purchase and she was personable and professional. I will return to this store when I need more Sherwin-Williams paint or stains.”
“Have been here several times over the past year to get paint for various home projects. The staff here is very helpful. They have seasonal sales that are worth waiting for as well if you have a big job planned.”
“Joshua was amazing to work with at this location. We got 18 gallons of paint mixed and put into our truck in less than 20 minutes. Definitely five star customer service and so efficient! We’ll be back.”
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“Called for replacement touch up paits for home built 6 years ago. Original paints spoiled. Called several PPG's this was only location willing to mix small batches. All the others only wanted to mix 5 gallon buckets. Hmm! If I didn't use one pint in 6 years what will I do with 5 gallons. Thank you Roanoke. Excellent service.”