“The individuals that helped the AI understand were different than Apple, Google, Facebook, MSN, eccetera, my phone was ordered by me from Apple support. Apple products look different than ordered from On-line verses providers.”
“So very thankful ZAGG has a store locally. It is so nice to be able to walk in and have my screen protector replaced in 5 minutes. Fantastic service from Matthew, who was very friendly and attentive.”
“We worked with Heather Kaus, who is an experienced and knowledgeable professional. She answered our many questions, and also shared some relevant information we didn’t think to ask about. She was patient, and put no pressure on us. She followed up with us in timely fashion after the initial meeting, as I had requested, until the deal was done. Thank you.”
10AM - 5PM
6101 Long Prairie Rd #704, Flower Mound“Stellar job by Tristan!I had an odd request to replace all mechanical parts for my old faithful phone that had a cracked screen and worn out charging port.I just didn't want to replace it with completely new one and have the pain-in-you-know-where to do it.They ordered a new old phone and transferred my "motherboard" from the old one to new chassis so to speak, maintaining all my data, apps and settings unchanged.Couldn't be happier camper right now, so yep, fully recommend this place. 5 Dallas Stars :)”
11AM - 4PM
8947 Tehama Ridge Pkwy, Fort Worth“I had my charger port break off ,and stuck inside . They had it fixed for me in such a quick time and fully charged it for me when I went to pick up . Such friendly and caring staff, very professional.”
“Morgan was SO helpful while we were trying to get a phone fixed, watch added, and plan created all at the same time. He stayed after his normal time for being off work to make sure we were well taken care of. The service truly went above and beyond, ensuring we receive the best of the best.”
“I had a wonderful experience, I went to the watagua store and I felt like my money was no good, I left disappointed , i immediately called this store Enrique answered, assured me that I would get attended to immediately, from the moment I got here Enrique apologized for a store he is not even associated with , I was able to pay off my other phone and get a 15 pro max.Enrique made feel special. Especially after my previous experience. This store is a little further from my house but because of Enrique this will be my go to att store. Thank you Enrique”
“This place was quick, professional, honest and extremely helpful. I will definitely be using them as my cell phone repair store from here on out. It's rare to find businesses like this these days.”
“We have purchased new and also refurbished phones from The Mobility Marketplace for several years. The phones have all been in great condition and were easy to set up. The Mobility Marketplace sold us late model phones at prices much less than Sprint, Verizon, etc. could. We now budget less monthly overall for cell phones thanks to their assistance and advice.”
“I was greeted at the door and purchased a new phone and had everything uploaded and out the door in 20 minutes. The manger helped me, best experience I’ve ever had.”
“Switched from TMobile to AT&T on 6 lines and upgrading devices. Their rates and incentives were great.
Derek helped us and he was AWESOME! He helped us find just the right plan then was so helpful getting our whole family’s new devices set up. I highly recommend asking for Derek.”
“I was in recently and had the best experience that I have had yet when it comes to any other AT&T store or phone store in general. All of the staff who was present were very genuine and helpful throughout my experience and although I can't remember everyone's name, I was mostly helped by Justin. He was very kind and honest while servicing me and I could tell he was very knowledgeable based on all of the questions that I had and really focused on making sure that I was well taken care of and I was able to leave feeling really good about my overall experience and all of the decisions that I made! I really appreciate the energy and environment of this location and I will definitely be back as well as using this location as my top recommendation. Thank you all so much!”
“Wonderful and helpful staff. Kennedy was so very sweet & answered all my questions. I ran into some issues getting switched over from my old provider and the whole staff was so helpful in getting me all set up & squared away.”
“I had a great customer service experience at this T-Mobile Store
Eli is the BEST, I am very grateful for Eli's kindness and exceptional service!
He went above and beyond to make sure upgrading my phone and plan was very easy, and the best experience.
Thank you so much Eli for an outstanding five-star service!!”
9AM - 7PM
8917 N Fwy, Fort Worth“I went in for assistance with my new phone and Ellie Tavira was such a tremendous help and very polite. She is a good representative for this store. Her willingness and professionalism were a refreshing experience. I am soo thankful she was there that day.”
10AM - 6PM
2707 E Southlake Blvd Suite 110, Southlake“Manager was very friendly, repair was done in less than hour as they promised, I personally like pay for quality and I got a quality job on my phone. Highly recommend to other business!”
9AM - 7PM
464 Grapevine Hwy, Hurst“Had a great experience with Jeff getting my wife set up with phone replacement. Store is clean and well stocked. Jeff got everything transferred from old phone to new phone. Very happy.”
“I’ve been with T-Mobile for more than 10 years and this location gave me the best customer service experience. I went in to upgrade my iPhone and was helped by Celeste. She made it a very easy and smooth transaction. I got my new phone that day! And couple days later I had to return my old device and was helped by Alejandra. They were both very knowledgeable and personable. Will definitely come back for any other service I might need.”
“Jake at the ATT store on Bursey did a wonderful job setting up my new phone from my non- working old phone. He was very patient answering my questions and helping me through the process. He also looked at our account when I asked to see if we could save any money anywhere. He was patient and professional and guess what, we are now saving $$ Thank you Jake!”
“The agent Danny was very patient with me was very good to work with he fixed my phone without any problems no complaints. I had a very good stay here our experience.”
10AM - 8PM
1401 William D Tate Ave Ste. 600, Grapevine“The whole process of purchasing a phone was awesome. I was helped right away, they gave me my options and then they set me up with the new phone. I was very pleased with the service I got. That AT&T store is managed amazingly. Thank you for a great experience. I would highly recommend Lesley and Jaime to anyone looking to switch to AT&T.”
“At the Bartonville AT&T store Chastity B was awesome! She was able to get both phone set up and activated a new IPad and Apple Watch for us. Worked out great!!! 5 stars for her!”
“I went in yesterday, after having no luck at my nearest T-mobile, trying to see what my options were for getting a replacement/new phone. I had recently damaged my phone and my nearest t-mobile was no help at all. We have insurance on all our devices and the nearest t-mobile didn't help or offer any assistance.
So we drove out to Euless, approximately 30 minutes away, because at this point my phone was basically useless.
We worked directly with Kim R. (Mobile Expert) and that she was! Not only did she help in filing an insurance claim but broke down the costs of the deductible vs. paying the taxes/fees for a new device.
She honestly couldn't have been more helpful. I ended up upgrading to a brand new phone and she even stayed late (after closing hours) to make sure that the new device has all of my information from my old phone and was working 100%.
The drive out to Euless was definitely worth the AMAZING QUALITY OF CUSTOMER SERVICE. If i could give Kim more than 5 stars I would!”
“Came in for a Tuesday promo and was serviced immediately with no wait. Employees made every effort to get more promo items and gave me the first one when it came in. Very efficient, professional, and friendly.”
11AM - 7PM
1401 W Glade Rd, Euless“So this target is MASSIVE ! I know it's a super target, but even so it's a bit overwhelmingly large. We stopped in to grab a few items and it may have not been that best option for what we needed. That being said, it was pretty good as far as targets go There's a massive parking lot but also it's a very busy store, so we did have to park pretty far back. They do have a large covered area in the front-middle for pickup orders. I personally was very excited because my usual target never has women's basics in small sizes. This one had plenty of each size so I stocked up! Overall the Target has clean and organized. The cashier we had was lovely and polite. It was just a solid experience despite how overwhelmed the massive size made me”
“We love Target in general and I love this Target in particular. It is a Super Target and is enormous and really has everything you want and the grocery section is legit. Everything in there seems to be at a good price. It is so big that it can be hard to find things, but one thing we were looking for was an Odwalla (sp?) water bottle and we asked an employee who was stocking shelves. She was very helpful and told us the exact aisle all the way across the store where it was located. Clean, nice store with good value...that is about as good as it gets.”
“Representative Sara is amazing. Whatever you are going in for I recommend you see him. He will make sure you are taken care of from start to finish. He goes above and beyond to get you the best deal while keeping you well informed.”
“My phone had some issues connecting to the internet after a recent upgrade and both Chris and the manager Alyssa helped me get my phone working again. It took a while but they were very patient and troubleshooted everything before finding the issue and fixing it so I didn't have to buy a brand new phone! I'm so thankful for how quick they helped us and they were very sweet to my 2 year old daughter. All around fantastic customer service, I highly recommend this location.”
“The phone buying experience was excellent. The salesman was really beneficial.He knew the answers to all the questions I asked. As soon as I walked in, he smiled and welcomed me, looking like he was really excited to help me. In less than fifteen minutes, I had everything set up and was out the door with the best phone at a decent price. Wonderful time purchasing”