“This location is great. The people work with you and appreciate your business. However, my review is for AT&T as a company. One day last week I got off work and my phone was off! I drove straight here. The store manager called customer support and the representative told me that I didn't make a payment in June and July. I knew I did. She then said my payments were made BUT they had been reversed, saying I took the money back! I told her not only did I NOT do that, but I didn't even know that was possible! A few days later, I saw a payment made to AT&T from my PayPal account on 6/22. I see a payment made to AT&T from my Capital One bank account on 7/19. What I do NOT see is the reverse of these funds coming back to me. Now they're trying to make me pay for June & July when I've already paid!! Did I mention that I paid a $207 bill in August and my balance was $0 in August. Then all of a sudden here it is October and I failed to pay in June & July!! This is absolutely insane and I need to know where my 2 payments are!!”
“This store is great, customer service was amazing ? both Verizon employees went above and beyond to get my whole family lines and a couple new iPhones ? super happy and would for definitely recommend yall stopping in if your interested in new service.”
“This warmly welcoming store has left the BEST impression on me, my family and my friends. My family and I have been clients for over 15 years. Every time we need a new phone, phone case, chargers etc., we always find the best deals and prices, not to mention their network has the best 5G LTE network, when you switch you get a FREE PHONE, and you get 4 lines for $100 with UNLIMITED DATA!! Perfect for the whole family. In addition, they have the best prices and amazing deals that don’t compare to other competitors. Moreover, having the most amazing friendly faces such as, heraldo and Osiel who are no longer there, but always helped me to get the best deals. Noemi however has been the most wonderful and helpful person I’ve ever met, she helped me log back into my iCloud without a hesitation, and always informs me of deals they were having that I couldn’t help but bought a phone for my dad. I really appreciate boost hiring people who know about phones and have patience with their clients. Not to mention they also have the most understanding, hospitable managers/ owners such as David and Jessica. I would definitely come back here for the years to come. Thank You Boost for being part of my family.”
“I highly recommend going here for a new phone or upgrade, the manager here is very helpful and knowledgeable, she seems to always try to give you the best deals. Saved allot of money by not purchasing with financing option.”
“My touch screen on my Apple XR (4 years old) had stopped working but only on the entire left edge of the screen. Otherwise it has never had an issue before for its age. It was frustrating especially when typing texts, using the back button on any app or games played horizontally. I called Fullbars and was quoted $129 plus tax and a 45 minute wait. We shopped and came back and in 45 minutes and it was already done. Turns out it had water damage and the water had seeped up to the side of the port. Summer time I'm sure. Grabbing a waterproof case ASAP. Don't trust that your phones are waterproof. I will definitely refer anyone to FullBars on Camp Bowie. Friendly service, great prices and repaired my phone.”
“The employee Maria Sigala was a amazing employer that attended me with the best experience and good offer that she provided me with a awesome phone , I recommend people to come and have a great experience of service here :)”
“Alejandra, Grate costumer service. I was looking for a phone but she didn't have in the store what I was looking for. She did say, she will get it for me. WEEK LATER CAME BACK AND SHE GOT ME MY PHONE. THANK YOU! RECOMMEND THIS LOCATION. ASK FOR Alejandra if she's not there. Will come back to her if I need me a new phone”
“Excellent customer service very good communication, was very patient with me , walked me through everything, I recommend this store to all my friends , Sam was great ?”
“Store really helped me to get best deal and gave me best plan that any metro didn't provide me if you want to save money and get best deal go to this store guys”
“My phone was not able to get network from Friday night I visited this store on Saturday and the person Juned who was working at store he took his time and call customer care and tried to fix that issue and he told me that I will be able to get network after 1 hr and I really got my network back. He is very humble and he gave very good customer service. I appreciated his help.?”
“Its because of Nedra that I am staying with boost. I went to her store for the soul purpose of getting my account information to switch to another provider. Her customer service is above and beyond her job.”
11AM - 4PM
8947 Tehama Ridge Pkwy, Fort Worth
Mobile Phones
“I scheduled an appointment the day of because I shattered my camera lens - completely missing. Diagnostics was quick and employee was able to price my repair around $30. The service took 30 minutes. The process was swift and easy. If I have any issues in the future, I will definitely be returning. Thank you!”
“I know I need a new phone . These 3 people are awesome Karina, Blanco, especially Abrar he took time to try and fix my phone. He knew I didn't really want to have to purchase a new one he worked on my phone for over 30 minutes trying to help me..in the end he gave my phone 6 months more life so I could afford a new one.i appreciate this kind of service my phone is over 4 years old..thanks to all three good attitude good energy..”
“Cristian helped me activate my new phone and even took the time to help set up my whole phone which was outstanding!!!Look forward to more business in the future!!!!”
“Hello. I came to this store and A.l gentleman helped me transfer from spirit. He also helped me to transfer my data from old Phone to new phone. Prices are reasonable too. Thank you”
“We had a real good experience the guy over there was very cool his name is alex and helped us with every thing from picking the phones to transfer our stuff on the new phone i would highly recommend to go see alex down there he is very cool”
“This was the fastest I’ve been in and out of a phone store. Typically it takes hours to get issues/updates resolved. Christian knew exactly what he was doing and got me in and out with little to no problems.”
“We have purchased new and also refurbished phones from The Mobility Marketplace for several years. The phones have all been in great condition and were easy to set up. The Mobility Marketplace sold us late model phones at prices much less than Sprint, Verizon, etc. could. We now budget less monthly overall for cell phones thanks to their assistance and advice.”
“My wife and I were in the store on axle avenue switching from cricket. The young lady working (I can't remember her name) was very helpful and very pleasant she dealt with all of our issues and never missed a step. If you need a boost store this is the place to go. I highly recommend them for any cell phone needs. Thank you for helping us out!”
“This store is awesome honestly. Johnathan is seriously a very helpful man and has made sure my transition into metro very easy, he also made sure my girlfriend and I both had the devices we wanted and the accessories to match. Thank you brother and I'll gladly be coming back.”
“I had a wonderful experience. I switched my number to Boost and got a free phone. The man was very helpful and was able to move my pictures and contacts to my new phone.”
“Best cellphone repair in the DFW ! GREAT customer and fixed my iPhone 13 Pro fast and a great price ! Will definitely be a returning customer! Thank you , HIGHLY recommended”
“Employees are expreienced and have a lot of knowledge about their phones I was having issues with my phone and they able to fix it for me. Love using their service thanks :)”
“Purchased a new phone from base and got zero help. Went to this location and got all the necessary help i needed to transfer phone info and installation of new phone. Customer service reps were very professional and eager to help.”
“Amazing customer service, dealt with Bhanu, very nice guy, friendly, kind and funny. I liked that he was very honest, gave me an amazing deal on my phone case and screen protector with the phone. 5/5 ⭐ I highly recommend this location.”
“If you are looking for the best cricket store in downtown go to this location the rep Leslie always has a good attitude her customer service is over a 100% and very professional she deserves a raise :)”
9:30AM - 7:30PM
6700 Brentwood Stair Rd Ste 118, Fort Worth
Mobile Phones
“The service I received at this store was the best service I have received since I became a MetroPCS customer!Hiral was the best! Very helpful, sweet, and informative. Visit this location!”
10AM - 8PM
6536 Meadowbrook Dr, Fort Worth
Mobile Phones
“I was not intending to buy a device at Cricket Wireless today. But I was sold by Nancy professionalism and A1 excellent customer service skills. If anyone deserve employee of the year it sshould most definitely be her. Thanks Nancy. Job well done.”
“Cheap,Cheap,Cheap $30. Service with phone, walk out the door price $30. W Device, Service, Everything. Second month $25.00.Fast ,friendly ,no identification required!”
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“I find this store by facebook marketplace, I really really recommend this place, 100%. I’m very happy with my new phone.Very helpfully.Customer service 10/10 .Thank you brothers. I appreciate it.”