“There is a lack of credibility when making a proposal so that the customer has a broader and clearer idea about their product and their needs to be able to make a safer and more efficient purchase. Thank you for your understanding.”
“Rifa, Renish, Tanisha are so amazing. They helped me switch back to cricket. Rifa is an incredible young lady, who was patient, listened and assisted me past store closing time. I recommend this store guys.”
10AM - 7PM
5614 W Grand Pkwy S #104, Richmond“Came back as promised and again great service from Max and the team. The #1 place to sell your electronic products. You can feel safe knowing they are giving you a great deal. Thanks again”
10AM - 8PM
1301 FM 2218 Rd #200, Richmond“My husband and I went here to get new phones. Our experience at this location was some of the greatest service I ever had! Moe was extremely helpful and very polite! He was very knowledgeable and provided Amazing service! If I ever need anything from cricket I'm coming back here and ask for Moe. Thank You Moe!”
“I came to T-Mobile and received excellent professional service. The employee answered my questions, provided me with what I needed, and also ordered a screen protector for my iPhone 12. I am completely satisfied.”
“Great service from the store manager, Mr Daniel Morales.
He has the passion for customer service and the patience to listen and explain.
Definitely will recommend my friends to visit this store and ask for his help.”
“Very patient and professional help from rep Teara R. She was also friendly and answered all our questions. Purchased new iPhone, Apple Watch and charging devices, screen cover and phone protector. Thank you to Miss Teara!”
“amazingggg! but wished they had more KPOP albums, including, cd players, collect binders, sleeves, and more. overall super good service and no problems other then that.”
“My interaction with this location was awesome. The representative that took care of me was named Tony. I highly recommend that if you need anything as far as opening a new account or just knowledge about the plans, he is the guy to speak with. He helped me add a tablet and a brand new watch to my account. This will be my goto store from now on.”
“OK something changed for the better at this Walmart.. My P/u Order was accurately completed and brought to my car fairly promptly .. Two employees actually came to my car window to see how they could HELP...? "Helpful? Walmart employees,, who'd have thought of that?I still would prefer the Pick-Up Tower service ;; which has been discontinued and was removed ... _ Why is that Walmart?”
“My daughter's phone was lost/stolen yesterday, so we went to the store to see what options were available. We didn't want to pay the insurance deductible since it was a "free" phone with the line. Christine helped us so much. She searched through my account and found an option that would work for us. This was having a free 4th line, which came with a free phone. So my daughter got a new phone. Christine also helped us set it up. She was helping us for a good two hours. Poor thing. We were there until closing. She was super helpful and super patient with the situation and with the setup since my daughter forgot her AppleID (lesson learned). So great experience at this store due to Christine's diligence and patience and knowledge of the available products!”
“This is a good Best Buy. Bought a computer there from a very knowledgeable, nice employee. Unlike the Fry Road location, which is horribly overstaffed with a bunch of do-nothing stand arouders who never once acknowledged us, all blabbering with each other, nobody said one word to us even after i got irate and left. The employees could not be any less interested in anything but each other. This place has completely gone down the tubes.
Left there in anger,went to other location, completely different atmosphere . Don't waste your time at the fry rd. Location.Go to the Grand Parkway one, much ,much better.”
“My tab screen wasn't working, they fixed it in 45 mins!!! They also gave a really good rate compared to other stores in richmond. Also the replacements are really good quality, overall amazing service :) highly recommend this neighborhood store.”