Business operations may be affected due to COVID-19. Please contact the business directly to verify hours.
Most Recent Comments
Horrible customer service. Would not help us purchase new phones. We didn't have a mask even though the mask mandate has been lifted in Texas. When I asked for one he said he didn't have one for me either. The way I was approached was extremely rude. Customer for 20 years I'm done.
unbelievable come in store to buy a sim.. they said they out of sim card....?go to another t-mobile store, they have a lot.. this is my second time comes to this location come out with bad service...
Mr Taylor Damingue was a great agent, he went over and beyond to help me and made sure I got everything situated before he let me go even at the expense of losing money. I actually volunteered to give him a tip several times and he decided politely. A great guy. I will recommend him to anyone in a jiffy.
Visit the T-Mobile store in Richmond and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 5620 W Grand Pkwy S Ste B can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.