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“The Port Arthur store knows what EXCELLENT CUSTOMER SERVICE is all about. It’s rare to find stores with employees that truly care about their customers. Heather and Shelby are so helpful! And the manager is great too. Thanks for your sincere interest in helping me!!”
9:30AM - 9:30PM
3100 FM 365, Port Arthur
Womens Clothing
“I love going to this store. It's a nice store with great prices. Wish they kept it cleaner with more space to walk since, at times, it could feel crowded. 9/10 wish they were open till 10.”
“was in last week to inquire about a new hat. limited selection compared to what's online. but I also brought in a hat with a damaged liner... curious if it was something easily fixable. apparently not, but I don't wear the black felt as often anyways, so no biggie. Jason, the shaper I talked with, offered to clean it up, clean the edges, and adjust the shape a tad. Great young man.so I went home, got online, and found a hat to order to the store. it arrived within 3 days of the order. i picked it up today, and lucked out... Jason was there. the hat was a perfect fit, but I wanted something with a little more personality than the standard cowboy crease. I had an idea in mind, and a photo example. Jason had never personally shaped a diamond crown, but didn't hesitate, and.... knocked it out of the park for me.happy about the hat and experiences, but more impressed with this young man, Jason, and his desire in achieving customer satisfaction, eagerness, friendly smile and demeanor. Great young man, indeed! we'll be back for another hat or three, and we're hoping Jason will be there to take good care of us.”
“We went to Dillard's just for the James Avery station in the store. Talisha was extremely helpful and made our purchase for our daughter simple and fun. We were buying a new charm and upgrading her bracelet size. We left extremely satisfied.”
“Great for shopping apparels. Its all stacked up close you need some time to search for what you are looking for. Discounted branded shoes are a must buy. And for women, theres much more to offer”
“Customer service is good. Manager of the store keeps the customer on top priority. He himself comes in the front and fulfills the requirement of the customer. I surely recommend JCPenny to my friends and family.”
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
“I was looking for a new place to do my hair because everyone I went to could never get my hair right, so I tried out this place. IBeth is my stylist. She almost got the color right the first time it was just a little too red for me, so I went back the second time, and she got it exactly how I wanted it. I even got called out at work to do an emergency procedure during my hair appointment, and she was so sweet about it and let me come back after I was done, and she still nailed it!! Of course, I gave her a good tip after for putting up with me. lol? I just love them all they are so sweet and funny. And they offer you a drink while you're getting your hair done. During my hair appointment, they didn't have any more bottled water, so ibeth had her daughter grab me a drink who was at the store. How sweet was that? I did pay them back, but no other place would have ever done that!! This is absolutely the best place I have ever been. You need to try out this place! Trust me, you won't be disappointed!! Everyone is awesome, but of course, I think ibeth is the best, lol☺️”