“Always friendly folks behind the counter which seems to be an exception with a lot of U-Haul stores that I've been to over the years. Especially enjoy interacting with the young lady, always as nice as she is beautiful!”
8:30AM - 5:30PM
3204 14th St, Plano“This is the absolute best Uhaul location I’ve ever been to and I keep coming and using their service because the people that work there are always friendly, quick to offer their help and they always have what I need. The location is always clean and organized and functioning properly and they always answer the phone quickly and are ready to help with top notch service!!! I wish all businesses were operating at this level of quality and customer service. Thanks for another awesome experience! I love all the people working at this location, great job!!! I really appreciate all your hard work and dedication!!!”
“Well well pleasantly surprised after having a horrible experience at U Haul Plano on Los Rios, rd. This office/ site is a blessing. Friendly staff helpful within 30 min we were ready to leave. All paperwork done truck and dolly brought to front door. Excellent service I could not recommend them more. For all your towing and moving needs go visit the U haul branch on W Plano Parkway. They get a 10/10 from us.”
“Fair price, clean truck that operated smoothly, friendly, helpful guy at the counter. Gas station attached, so you can put gas in the truck as you check it in, priced same as local gas stations, so no gouging. We were very pleased with our experience.”
“Ken and Don were really helpful and made sure I found the right vehicle to move my furniture. Their kindness and hospitality was very appreciated. Would definitely come here again for my moving needs!”
“Absolutely perfect great customer service! Would recommend highly. We picked up our truck in Texas and got absolutely wonderful service. Everything was explained to us we were helped with the paperwork. I was pleasantly surprised to see that they had things like padlocks tape and strap Downs that you can purchase right there at the rental place. Michael who helped us was amazing. I'll make sure that I look up We did have trouble getting them on the phone I think that's a corporate problem if you're in Plano I encourage you to just stop in and talk to them. That's what we did and they actually gave us the paperwork ahead of time so that we could look it over check what we needed for insurance and have it all filled out the day we went to pick up the truck. We got a 12 ft box truck it was comfortable and honestly the gas mileage was way better than what I had expected. I think it only was about $100 in gas for our 10 hour drive! The tank is huge I believe we got 450 mi out of one tank. I would also like to add that the one-star review is from a guy who should be blaming the people in salt lake City we rented the truck from not the people in Plano where he happened to break down! This is under new ownership and it's fantastic.”
“Jojo was absolutely amazing. I was moving out with a 20' truck and he made sure my truck was ready to go. He is knowledgeable and you can tell he cares about his customers experience. I moved out of the area but if im ever in that side, that's where I'm going! I have never had such a positive experience”
7AM - 11PM
2716 K Ave, PlanoClosed
4101 W Plano Pkwy, Plano9AM - 3PM
2040 W Spring Creek Pkwy Ste 142, Plano“Wow! What can you say about u-haul! Well there is a few more close, they are a side business. This one is only u- haul, storage and all. So this is the only real one in this area. I guess there is that lol.”
“Amanda With scheduling is awesome, she has gone above and beyond her job description to help me in renting trucks and trailers! Thank you Amanda, and keep up the good work!!”
“After an AWFUL experience with U-Haul and being passed around to 5 different locations because a “reservation” means nothing to U-Haul, the employee at this location Jordan G was the only one willing to help us at least get a truck for a few hours (we moved over night, lol).
S/O to Jordan G, he’s kind, bright, and helpful, and the only reason I’d maybe consider using U-Haul again.”