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“Miriam has excellent attention, kindness, speed and very good kindness and is always willing to help since she takes care of me, she is always very helpful and attentive to my entire family because we all have a line there with boost”
“Awesome store, plenty of help from knowledgeable sales people. Definitely recommend this T-Mobile service store. We just switched our plan and so far very very pleased with the phone service.The price for our service with T-Mobile is basically half what we were paying with another carrier plus our plan provides more coverage and no cap on our speeds or media. Wish I'd changed my carrier to T-Mobile sooner!”
“Kay was very helpful and nice! We went in to buy a new phone and she helped answer all questions we had and helped us pick out the best one for our needs. She made us feel right at home with her amazing customer service!”
“Love this place Ms Ashley gave me great customer service showed all the good deals they had and definitely walked out with a new line if I could rate this place more then a five star definitely would!!”
“Esmeralda treated me very kindly. He helped me with my new cell phone and was very patient during the process. I love being part of Boost and meeting such beautiful people”
“The location is a bit difficult to find if you're coming off the expressway, but the place has a nice welcoming atmosphere and the employees are very friendly and knowledgeable too. They helped me not only find the right new phone for me, but they also made sure it met and exceeded my needs and expectations. Definitely returning again in the near future!”
“Chris , awesome help at T-Mobile . First I 1 star because corporate Atlanta sucks and Is disrespectful , glad some local talent can actually help me and treat me human”
“Had a great experience here! Erick provided exceptional service and was very attentive. Glendy was also great with providing a lot of information that was extremely helpful. 100 percent recommend!”
“Leaving 5 stars because they were kind and helpful overall.They refused my trade-in due to a 'crack' in the screen when I went to pick my new phone up.I mailed it in instead and Tmobile processed and credited the trade in with no issues.Pics of 'cracked screen':”
“Awesome service, great new employee, walk out with a smile on my face everytime I go back! I switched from tmobile and after dealing with the girl from this store I would never go back or switch to another company.”
“Cesar is the best! He's always super helpful and friendly, plus he knows his stuff for sure. Unfortunately, it hasn't been my experience with other representatives there.”
“I was very impressed with the help David, at the North 10th Street location in McAllen, Texas, gave to me explaining a charge I had received on my Spectrum bill. He was professional and friendly. Thanks Spectrum!”
“Had some issues here, but the store made it right in the end. 4 stars because the amount of time I spent here was insane before finally getting my new phone. The manager attended me after several issues I had with Verizon in trying to upgrade my phone ect.”
“I had a great experience at this T-Mobile store. I was switching 5 lines to T-mobile from another carrier and I was hesitant due to the complicated process of getting rebates, how to pay off my previous phones, etc. The only reason I did it was because of the excellent customer service given by Jesus Castillo at this store. He walked me through the process with great patience, he never looked rushed and he went far and beyond in his service, even helping me when he was off hours and always offering a solution to win my business for T-Mobile. I think this store is lucky to have him and should promote young employees like Jesus.”
“Had a great experience at this store on 11/19. Opened up two lines and Rosbel took great care of us, explained plans, etc as we were switching from another provider. Thank you!”
“Sal B. was my salesman and was very efficient and knowledgable. I had reached out to the store prior to coming in on what I wanted. When I showed up in person, Sal was ready with phones in hand along with the estimated quotes we talked about in an email form. If you want to go to this store, go with Sal.”
“Carlos was down to earth professional who didn't beat around the bush. He explained to me the prices and the upgrades, what I could get with all the offers and specials they have. He was well informative and easy to speak to. Was able to give me peace of mind on what the phone service I will be getting. I have been with the company I have since 2016 saw three different mergers and now because of Carlos good employee, well confident and understandings abilities of what I was needing and wanting in an affordable bundle package, I will have spectrum also as my mobile provider. Thank you for your great customer representative employees. Thank you again Carlos”
“Nice clean and spacious store. Plenty of staff available to assist and with their checking in system there’s no issues of people walking in and cutting you off in line.”
“Customer service was incredible. Monica really helped out with my issues and researched on her own. Then they scheduled a technician for the very next day. Angel Ortega showed up on time and was able to resort of my issue and very short period of time. I can’t say enough good things about this organization.”
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“Ignacio was the best !! I had just gone to the McAllen T-Mobile and it was horrible so I went to this T-Mobile and Ignacio was great!! He explained everything in detail and answered every question I had! He also let us know of upcoming promotions and was overall amazing customer service!”