8:30AM - 5:30PM
6525 Glenview Dr, North Richland Hills“I enjoy living here! Staff is responsive, reasonable, and I feel safe. Valet trash is nice and the upgrades to the property with new management are very welcome. The gates are nice but I wish there was an easier way (fob/Bluetooth app) or lower keypad so I don't have to stand in my car to get into the gates. ? Or maybe even keeping them open at opportune times (0600-0900) and (1600-1800) would help filter get in and out.”
9:30AM - 5:30PM
6424 Iron Horse Blvd, North Richland Hills“Eric Heddin, the maintenance man at The Hills at Ironhorse apartments, deserves nothing short of a 5-star review. From my interactions with him, I have experienced exceptional service and professionalism.On several occasions, I have reached out to Eric for various maintenance requests in my apartment, and every time he has displayed a high level of expertise and efficiency. Not only does Eric have a deep understanding of his trade, but he is also quick to identify and resolve any issues that arise.One specific instance that truly impressed me was when I had a plumbing problem in my kitchen. I called the apartment office, and Eric promptly arrived at my door with a friendly smile and a can-do attitude. He listened attentively to my explanation of the issue, carefully examined the problem, and wasted no time in fixing it. Despite encountering a few unexpected challenges, Eric remained calm and composed, demonstrating his skill and determination to provide a lasting solution.What sets Eric apart is his dedication to ensuring resident satisfaction. He always goes above and beyond to make sure that repairs are not only completed promptly but also to the highest standard. From my observation, he takes pride in his work and genuinely cares about the well-being of the residents. It's evident that he takes his role seriously and treats every task with utmost professionalism and attention to detail.Not only is Eric highly competent in his technical abilities, but he also possesses great interpersonal skills. He is always friendly, approachable, and willing to answer any questions or address any concerns I may have. His warm and welcoming demeanor create a positive and comfortable environment for everyone he encounters.In conclusion, I wholeheartedly recommend Eric Heddin for his outstanding maintenance services at The Hills at Ironhorse apartments. His expertise, reliability, and excellent customer service make him an invaluable asset to the community. I am grateful for his dedication and hard work, and I am confident that anyone who interacts with Eric will have the same positive experience.”
“Lived here for 2+ years now. Wouldn’t go anywhere else. Perfect location too. The staff super nice and helpful every single time I’ve dealt with the office. Best property in the area.”
10AM - 6PM
8515 Blvd 26, North Richland Hills“Loretta is Awesome! When I first went in. It's like we have known each other for years!! She's a great lady! I can't wait to call this place home!”
“In this apartment complex you live very peacefully, they are very well located, it is a very safe area, the apartments are in perfect condition and when you have any request they attend to it sometimes in less than 24 hours. The office staff are very friendly and attentive, especially Zabrina. 100% recommended.”