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October 2023 by Jacqueline Broyhill
Fabulous staff.Helpful and very friendly.
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July 2023 by J. Randall Farmer
Vanessa Guerrero is the Branch Manager here. She has a nice office—but she works out front with the tellers, which speaks volumes. She said, “Hello, Mr. Farmer!” when I walked in today. I bet she knows every customer by name, because I’m far from memorable. This is the perfect bank for me. You should visit here and see if you agree. JRF
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March 2023 by dw clark
Horrible rude, not friendly staff. WARNING ! The manager of the tellers will talk over you , over explain in a condensending manner , deep seated anger to senior citizens ( males for sure)And is beyond difficult.I have a call into the president of this bank to make a formal complaint. Now you know why there is never anyone in their parking lot. Their grade F.
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March 2022 by Michael Singleton
Excellent customer service at the location a Creekside. Vanessa took the time to walk me through the banking app, which is harder for non tech savvy people like myself. I cannot recommend them enough.
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October 2021 by Gaius Gomna
Praise they say is an application for more. If I failed to accept you it would show how ungrateful I am. I could not be less grateful to the person God has used to bless me and my family in general. I was introduced to Mrs Gabriella Donald a few months ago, right now I know how proud I can be of my financial state. Mrs Gabriella Donald helped me with the small capital I invested and I made so much profit for myself and my family. Thank you very much Mrs Gabriella Donald , and if you too are having a difficult business for yourself then contact her now.
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October 2020 by Misuki Nagay
Great customer service provided, recognizing customers, & greeting with friendly smiles! Different types of acts to choose from that fits your personal needs. Including CD’s & Money Markets. Great loan dept as well! Several locations from Cuero to New Braunfels and Kyle area too!
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November 2019 by Heather Ross
I absolutely love this bank!! I was a member of a large chain bank for 17 years- never once did they help with anything, and they charged for EVERYTHING! 17 years, no customer loyalty at all. Husband convinced me to switch us to a smaller bank, I’m so glad we did! Very friendly and very helpful! Thank you!!
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October 2018 by Julia Hunt
Great service, friendly, helpful tellers, the loan officer was very pleasant and knew this area. I prefer building a relationship with a local bank to do local business. I always go inside because I like to meet the people handling my money face to face. I like this bank.
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April 2018 by ILDA ROMERO
I had to rate my great experience here! The staff was really friendly. I was greeted and helped in an efficient manner. Glad I am with TrustTexas now!
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April 2018 by Yvonne Blackman
You walk into this branch and you immediately feel like family. I was greeted and helped right away. The tellers were so friendly and the managers immediately came out, introduced themselves and asked how I was doing. It was smooth process opening an account and I plan on moving all my accounts here. You feel like a person rather than a number like you do at other places. Love my local NB bank!
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April 2018 by John Cheek
I LOVE Trust Texas Bank! I've never seen a bank go above and beyond like they do. Everyone there is so incredibly nice and friendly to me. Wish I could've found them sooner :)
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October 2017 by Joe Colling
It used to be a good bank. I originally rated it 5 stars a few years ago.... Over time, things at that bank have changed. Now the bank staff seems very uppity, snooty, stuck-up, unfriendly, etc. Lynann is the worst. She is cold-natured and unfriendly. I don' think she knows how to be nice or smile......I feel negative vibes/energy from her.... I was talking with her one time (when I had lost my debit card), and so I was making a joke and thats it.....She never responded to what I was saying; She never even gave me eye contact - She retained an emotionless straight face; She ignored me as I was sitting at the desk across from her talking to her. Its like that EVERY TIME I have ever dealt with her, too.....I don't like dealing with people like her; I don't like unhappy, unfriendly people, so I'm definitely changing banks.
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August 2016 by David Smullen
Great people, very friendly and helpful!
