Store House Storage offers a convenient and secure storage solution in New Braunfels, TX. With a large selection of storage units, on-site management, exceptional security features, and a helpful staff, they make finding the right self-storage unit easy and hassle-free. Customers consistently praise the professionalism, cleanliness, and commitment to exceptional customer service that Store House Storage is known for. The staff, including Jennifer, Nicole, and others, are described as friendly, accommodating, and always willing to answer questions with a smile. Many customers have had positive experiences, highlighting the smooth transition for those who had storage units before the facility was acquired by Store House Storage. The staff is commended for their responsiveness, flexibility, and genuine care for their clients, even welcoming customers' pets. While there have been some minor issues, such as price increases and an isolated incident of unauthorized use of a unit, the overall consensus is that Store House Storage provides a reliable and welcoming storage experience. Customers express their satisfaction and willingness to continue using the facility, praising the excellent customer service and clean, secure environment.
Great people. The place is always nice and clean. Friendly faces I highly recommend them. Thank y’all for being so good to us 🫶🏻🫶🏻
October 2025
They were always friendly and always answered my questions. My experience was positive: When it was time to close they were nice and offered prorate the extra days. I would use them again.
October 2025
Clean, well lit and it seems to be fair. Everything runs on point.
