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April 2024 by Kevin M. Whiteside
Justin assisted with my membership, he provided knowledgeable and informative advice throughout the process. My parents have been with SSFCU for more than 20 years; I now see why. It was very easy and professionally handled. Looking forward to many years ahead.
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April 2024 by M43 A Tran
I miss Tina today at security service Federal credit union and she help me for today. She’s the best of the best and I never mess.
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April 2024 by Robert F Camacho
Mrs Tina Rodriguez was very professional and handled all my concerns thank you
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February 2024 by Jill Madden
Suzy was extremely helpful and she is one of the reasons we choose Security Service FCU for our banking needs!
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February 2024 by Audio Source Official
This branch is great. Staff is helpful and friendly. Melanie has helped us for years. She often goes above and beyond to help. Could NOT be happier with her!
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January 2024 by Tyler Carter
Great service.
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December 2023 by Michael Carter
So I came in super nervous ? because of extenuating circumstancesbut as soon as you walk in Tina was so quick to be extremely helpful. In a bank you feel small already but Tina’s energy was so nice that all anxiety melted away. Security Service is lucky to have such an awesome employee
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December 2023 by William Burke
I recently had to open new accounts at SSFCU Branch on Hwy 46 in New Braunfels and Ms Villa Chadunell was the bank officer that walked me through this process. She was very efficient, thorough and personable and made the whole process rather painless. Excellent customer service!
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December 2023 by Joe Espinoza
Daniela has been very helpful with all of my accounts, ever since joining SSFCU you all have always assisted me with more than a person can ask for. I am so appreciative of SSFCU and all of their efforts and supports. God bless you all.
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November 2023 by Carol Fisher
We found out about Mike Shepherd from our neighbors and made an appointment to discuss our insurance. Mike is knowledgeable, professional, thorough, and personable. He made sure all of our insurance needs were met...saving us quite a bit while ensuring our coverage was as good or better than our previous policies. If you want to review existing policies or just get new coverage, we definitely recommend giving Mike a call!
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November 2023 by Terrill Donaho
Wonderful customer support from Daniela today helping me set up a new 7month Certificate and setting up new beneficiaries on all accounts. Suzy was also wonderful in explaining the Future builder account and helping me withdraw money from that account incrementally. They made my visit a pleasure!! Keep hiring those talented people!!
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November 2023 by Tamir Ortiz (Beastmaster9565)
Very interactive, kind/warm hearted staff; Genuinely they care about the well-being of you; The (soon to be member).Had a pleasant/wholesome conversation with the Assistant Manager (Miss. Jennifer), Miss Villa, and the Branch Manager (Miss. Melanie).Greet you when you enter the building, take the time to listen to your voice/message, unlike any other banking services experience I’ve had in my life, frankly, you’d be missing out just not getting to know the Men, & Women here at this establishment.
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November 2023 by Catherine Whitmore
Daniela was so wonderful and helpful. She was so wonderful, explaining everything in detail. She was so warm and friendly. I love coming in this branch, everyone is warm, friendly and explains everything so well. I also worried with Bonnie at this branch to open an account for my daughter. Bonnie was also so friendly, warm and explained everything in such great detail.
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November 2023 by Dave
Suzy Hinkley was such an amazing person and made the entire process go very smoothly. She welcomed me with a warm smile and a great attitude. I want to thank her so much for making me feel like part of the Security Services family and being super helpful.Kudos to you Suzy!
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November 2023 by H L
Michael Shepherd is the best person I have worked with in terms of insurance. Both home and auto. He is very patient explaining all of the nuances of this complex industry. Coverage provided I believe is the best.Hector
