9:30AM - 6:30PM
7000 Independence Pkwy #156, Plano“Couple of days ago when I wanted to apply for new Indian passport from usa(which the process is not properly documented anywhere in the google), one of my friends recommended this place and I had the pleasure of being assisted by Neeraja at Postal Annex, and I must say, her service was exceptional. Not only did she explain the process clearly and make it incredibly simple to understand, but she also went the extra mile to ensure everything was handled efficiently. Neeraja's expertise and attention to detail are truly commendable. Her friendly and helpful attitude made my experience seamless and stress-free. I highly recommend Neeraja at Postal Annex for anyone looking for top-notch service.”
“I have been a regular customer at this UPS Store for quite some time, and I must say, the service here is consistently exceptional. Shailesh Patel, Deep Patel, and Keshav have always gone above and beyond to accommodate my needs. Their professionalism and friendliness make every visit a pleasant experience. Whether I'm shipping packages or doing Amazon returns, they are always ready to assist with a smile. I highly recommend this UPS Store for their outstanding customer service and dedication. Keep up the great work!”
“Very nice and kind customer service given by Steve and Rg they responded to all my inquiries . Strongly recommend this place for shipping and they also have a P.O Box available and translation services that’s an A+Come and do business with Steve and Rg”
“Kind, helpful, patient and efficient staff, even help me writing the addresses on two envelopes and helped me find the best price according to my request. I noticed he was also very kind to other customers. May the Lord bless his family and business more and more!”
“Good evening I visited your location a few days ago to ship, and wanted to give a special thanks to Armani and Tiffany. They were really friendly and made great conversation. Thanks so much guys you rock!!!”
8:30AM - 7PM
224 W Campbell Rd, Richardson“Been a UPS store customer for years and years and by far this location in Richardson TX has the best customer service I’ve ever experienced and consistent!! Everyone knows me by name and I love how its family owned and operated. Thank you for everything you do everyday for your customers!”
8:30AM - 7PM
2024 W 15th St F, Plano“Needed a notary service for financial paperwork, and received excellent service. $10 fee for notary, plus $5 each for two witnesses (employees of the store) = $20 total. You can save the witness fees by bringing two people yourself to be witnesses. Don't forget your driver's license to prove your identity. Also sent the documents afterwards by 2nd Day Air. Highly recommend.”
“Went in for an Amazon return and the gentleman in front of me was being very rude to the staff. Throwing his items around, being disrespectful. The staff kept their cool, continued providing him quality service. I was very impressed.”
7:30AM - 6PM
9815 Walnut Hill Ln, Dallas“Quaint little shop with a very thoughtful, kind, and respectful owner. Folks, if you are in the area, stop by and experience the way a small business ought to be. You won't be disappointed.”
8:30AM - 6:30PM
2177 Buckingham Rd, Richardson“⭐⭐⭐⭐⭐
I recently visited the UPS store, and I can't praise their customer service enough! From the moment I walked in, I was greeted with a warm smile and a friendly "hello." The staff was incredibly knowledgeable and went above and beyond to help me with my shipping needs. They patiently answered all my questions and provided helpful suggestions to ensure my packages were sent safely and efficiently.
What truly stood out was their attention to detail and willingness to assist. They carefully wrapped my fragile items and made sure everything was properly labeled. I felt valued as a customer, and it made a world of difference.
If you're looking for a reliable shipping solution with outstanding customer service, I highly recommend this UPS store. Thank you for making my experience so pleasant!”
“Ease of use and helpful staff. On April 22 I visited the UPS store at 8301 Lakeview parkway in Rowlett, Texas. I had to return numerous items to Amazon and Christopher was friendly, helpful, and made the entire process painless.”
“I rarely write a review. However, the customer service from the young man at this store was incredible! I watched him help four people besides myself. Amazon needs to pay this man for explaining everything to customers one after the next. He was polite, patient, knowledgeable, efficient and fast. He had two registers going at once. Give this man a raise. If all customer service representatives were like this man the world would be a better place.”
8:30AM - 6:30PM
819 W Arapaho Rd Ste 24B, Richardson“Very clean store and well ran. Been a customer here for 5 years I will continue to go here because the owner is on top of things and provides up front pricing for the business services we need. Thanks C.”
“First time in this location. Just needed a quick return. Omar and the boys who were here today delivered exceptional customer service! Very kind people that went above and beyond! Not only that but they did the job fast and efficiently”
9AM - 5PM
3021 Ridge Rd #101, Rockwall“Oddly placed because it's inside of what looks to be a jewelry store. But it's better than having to up 205 to the one by 66..haven't had a terrible experience it does what I need it to when I need to drop off packages.”
8:30AM - 6:30PM
101 N Greenville Ave C, Allen“Very kind, very thorough, very quick. Staff is very knowledgeable and accommodating!! Owner is super personable and nice!! I have only good things to say about Mr. Parcel. I will always use them over any other store or post office.”
“We signed up to get the TSA PreCheck designation to make going through airport security faster. There were multiple places to choose from to go in to the interview portion of the process. I selected this Allen location to set up the appointment. We arrived about 10 minutes early for my 11:30 appointment and signed in at the desk set up for that purpose. We were immediately called back. We presented our passports, entered our phone number and email address on the screen, put thumbs and then the other 4 fingers for both hands on the screen when prompted. The entire process for both of us was less than 5 minutes! Shari was very professional and proficient. In fact we noticed we were back in the car to leave at 11:30 - our appointment time!”
8:30AM - 6:30PM
190 E Stacy Rd #306, Allen“I would like to thank the staff and manager , Melissa, for their prompt and courteous service . They answered all my questions and got my packages ready to go. Thank You”
9AM - 6PM
2040 Spring Creek Pkwy Ste 142, Plano“Got my fingerprints done here today. The owner was kind, thorough, and efficient. Would easily go here again! Also no wait! I’ve never gotten my fingerprints done faster.”
8AM - 10PM
500 E Stacy Rd, Allen8:30AM - 6PM
7801 Alma Dr #105, Plano“I'm a long time customer and when I come in for my shipping needs . The new employee Justin always takes great care of me when I visit the store. He goes out of his way to make sure my visits are well taken care of.”
“Rachna was super nice
I was running late and called to see if I could still in bring the package. The store stayed opened for additional 7min. I reached after they closed at 0807pm. They saved me big time by taking the package. Hats off to their team”
8:30AM - 6:30PM
5999 Custer Rd #110, Frisco“Nice clean and friendly helpful staff.
Nessa have helped me with my package. Thanks!
Certainly this store will be my choice of visit bect time.”
8:30AM - 7PM
906 West McDermott Drive Suite 116, Allen“This store is amazing! They are always fun exciting, and it just feels so welcoming to come to the UPS store and the customers feel the love and the workers seem like they are happy to be working and serving others.”
“I hardly go to this location but when I do I am helped out by Alexa on both occasions for copies and she is definitely a ray of sunshine! She’s super sweet and very hardworking!”
“As a long time customer and box holder at this UPS store in Gatland, I have to say, the new ownership is doing well.
Stefanie is doing a fantastic job in her new role as Store Manager. She is very helpful and courteous.
The new owners and staff are very helpful as well.”
“This location is clean, well organized, and the staff is very friendly. I'm always greeted at the door and always told "thank you" or "have a nice day"....which is much appreciated. The services here exceed my expectations.”