Firestone Complete Auto Care in Mesquite, TX offers a range of reliable auto services for all vehicle needs. Customers appreciate the friendly and professional staff, with many highlighting the helpfulness of team members like Gregg, Evan, Joel, and Jonathan. The shop is known for providing quality services such as tire alignment, tire shine, oil changes, brake inspections, and engine repairs. Customers have praised the staff for their courteous attitude and good treatment of everyone, creating a welcoming environment. The shop manager, Gregory, is especially noted for his professional and mature customer service. Some reviews mention issues like a mistake with reassembling a vehicle, but staff often respond with helpful solutions, including discounts or quick assistance. Overall, the location is seen as a trustworthy place where knowledgeable staff and fair pricing come together to keep vehicles running smoothly. Whether for routine maintenance or specific repairs, Firestone in Mesquite is recommended for its dependable service and friendly atmosphere, making it a preferred choice for local residents.
Gregory & Chris were lovely. Very friendly & kind customer service. Gregory has been great at assisting with each service I’ve received.
June 2024
I went in to replace and balance 4 tires. They were replaced but they try to balance the tires with 32 lbs and this truck need at least 60. The balance is off. Went 3 times. And they put me on the back burn
June 2024
Saved me big bucks. Very quick and professional job when I came in to get a new car battery yesterday.
