Victra is a Verizon Authorized Retailer in McKinney, TX that strives to create the best possible experience. The store offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The knowledgeable and dedicated consultants provide superb, amazing, and efficient service. Customers report great experiences getting new phones and upgrading plans, describing the process as easy and painless. Staff are noted as very helpful, friendly, professional, and knowledgeable, going above and beyond to save customers money, correct billing errors, and remedy device issues. The mission is to connect technology to life in a trustworthy way, and the service is highly recommended. Consultants are described as rockstars—cool, calm, and collective—providing awesome help and making customers feel treated with great care.
Jalen was really helpful in the process of setting up our group line. I really enjoyed the conversation and process.
November 2025
The person who handled my transaction was very friendly and helpful. They were very understanding of my situation. I felt I was in good hands since the person clearly knows the Verizon system well. A very professional knowledgeable staff.
November 2025
I had such a great experience. Mark, Adam, and Jaylen were helpful and very knowledgeable. Best experience getting new phones. Amazing service.
