Went to this store today to upgrade my phone, after I got home, I noticed on my emailed receipt, that the rep changed my plan to a more expensive one and also added insurance to my new phone without discussing it with me. Very shady practices!
November 2023
Went to upgrade my i phone from an 11 to 15. Was greeted instantly. No wait at all. Customer service by James and Jade were impeccable. I asked James so many questions and he made sure I understood everything. Jade helped with my trade in and other questions I had. Appreciate their help.
July 2023
So very disappointed at this placeWas not told about any activation fees or the correct amount of surcharges and taxes! Even the $10 off for auto pay is a scam $323 for 3 lines (2 basic and one premium?)