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“The location is a bit difficult to find if you're coming off the expressway, but the place has a nice welcoming atmosphere and the employees are very friendly and knowledgeable too. They helped me not only find the right new phone for me, but they also made sure it met and exceeded my needs and expectations. Definitely returning again in the near future!”
“T-Mobile’s customer service is outstanding. Every time I’ve needed help, their team has been friendly, patient, and quick to resolve any issue. It’s refreshing to deal with a company that truly values its customers. Highly recommend!”
“Had a great experience here! Erick provided exceptional service and was very attentive. Glendy was also great with providing a lot of information that was extremely helpful. 100 percent recommend!”
“I had a great experience at this T-Mobile store. I was switching 5 lines to T-mobile from another carrier and I was hesitant due to the complicated process of getting rebates, how to pay off my previous phones, etc. The only reason I did it was because of the excellent customer service given by Jesus Castillo at this store. He walked me through the process with great patience, he never looked rushed and he went far and beyond in his service, even helping me when he was off hours and always offering a solution to win my business for T-Mobile. I think this store is lucky to have him and should promote young employees like Jesus.”
“Had some issues here, but the store made it right in the end. 4 stars because the amount of time I spent here was insane before finally getting my new phone. The manager attended me after several issues I had with Verizon in trying to upgrade my phone ect.”
“Sal B. was my salesman and was very efficient and knowledgable. I had reached out to the store prior to coming in on what I wanted. When I showed up in person, Sal was ready with phones in hand along with the estimated quotes we talked about in an email form. If you want to go to this store, go with Sal.”
“Awesome service, great new employee, walk out with a smile on my face everytime I go back! I switched from tmobile and after dealing with the girl from this store I would never go back or switch to another company.”
“Customer service was incredible. Monica really helped out with my issues and researched on her own. Then they scheduled a technician for the very next day. Angel Ortega showed up on time and was able to resort of my issue and very short period of time. I can’t say enough good things about this organization.”
“I was very impressed with the help David, at the North 10th Street location in McAllen, Texas, gave to me explaining a charge I had received on my Spectrum bill. He was professional and friendly. Thanks Spectrum!”
“Had a great experience at this store on 11/19. Opened up two lines and Rosbel took great care of us, explained plans, etc as we were switching from another provider. Thank you!”
“Good Company offering fair rates. They are a local Texas company that cares about their customers. They are investing in green energy, and I would recommend Heritage Power to anyone.”
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“Miriam has excellent attention, kindness, speed and very good kindness and is always willing to help since she takes care of me, she is always very helpful and attentive to my entire family because we all have a line there with boost”