DoubleTree Suites by Hilton Hotel McAllen is a well-established hotel that has been serving the Rio Grande Valley region for over 10 years. The hotel is known for its friendly and helpful staff, who greet guests with warm cookies upon check-in. While the hotel is considered older, it is well-maintained and provides all the necessary amenities to make guests feel at home. The rooms at DoubleTree Suites are described as spacious, with comfortable beds and pillows. However, some guests have mentioned that the size of the beds may be smaller than expected, potentially being full-size rather than queen or king. The hotel's facilities include a bar, restaurant, and room service, offering a variety of dining options. Guests have praised the quality of the food, particularly the breakfast buffet, which features both American and Mexican-style dishes. Safety is a priority at DoubleTree Suites, with the hotel being frequented by various military agencies supporting border security, making it one of the safest hotels in McAllen. While the hotel is considered walkable, there is not much within walking distance, with the nearest attractions being a hospital and the airport. Overall, DoubleTree Suites by Hilton Hotel McAllen is a well-regarded hotel that provides a comfortable and safe stay for its guests, with a focus on excellent customer service and amenities.
Went for a conference there it was good the pool was out of order not sure if they have fixed it by now
January 2026
I stayed with family about a week ago, I had a great experience with the staff. Marcos from the front desk made our stay awesome! He helped us out with everything we needed.
December 2025
I think the people and staff are awesome they are very friendly and helpful. The rooms are clean and spacious. Quiet !!!! I couldn't ask for better service !!!! The breakfast was a nice surprise better than what I expected and have ever had at any other hotel chain. Hands down 10 stars 🌟