Sames McAllen Ford is a well-regarded dealership that has recently become part of the Sames family, bringing trusted service, wide selection, and good value to the Valley. The dealership is known for its friendly and thoughtful staff, especially in the service department, where everyone demonstrates care and dedication. Customers frequently mention the team’s professionalism and the high quality of service, setting a great example for the community. The sales experience is highly praised, with representatives like Boris Díaz and Jorge Rojas receiving special recognition for their honest, efficient, and caring approach. Customers feel well taken care of, finding the process quick, straightforward, and satisfying. One customer described their car purchase as one of the best experiences they've had, thanks to the attentive and transparent service provided by Boris and Freddy in finance. Additionally, the dealership is appreciated for its responsiveness and willingness to resolve issues promptly. For example, a warranty part was replaced quickly after a delay, showing the team’s commitment to customer satisfaction. Overall, Sames McAllen Ford is seen as a dealership that genuinely cares about its customers and strives to deliver excellent service from the moment they walk in the door.
Super friendly people and great service. Thank you Enrique Arjona from spikes ford for all your help. Trying to glet me a approved on a new vehicle even though my credit score wasn't that great still got me in a car that I love!
December 2025
service was excellent, from the service advisor to the service done
December 2025
Very Professional Service Tech and polite. My Truck was attended to quickly, Thanks Boggus!!!
