Firestone Complete Auto Care in Marshall, TX has earned a reputation for friendly and helpful service. Customers appreciate the honest and genuine care provided by the staff, who are always willing to explain repairs and suggest solutions that can save money. The team is known for their quick and efficient assistance, such as providing free diagnostics and ensuring customers feel safe to drive home even with minor issues. Many reviews highlight the convenience of same-day services like tire purchases and oil changes, as well as the ability to make appointments easily. The staff acts with kindness and professionalism, making customers feel valued and confident in the auto care they receive. Firestone offers a wide range of services, including maintenance, repairs, and tire sales, catering to different vehicle needs. Overall, the business is seen as reliable, honest, and customer-focused, making it a preferred choice for vehicle care in the area.
Got our tire leak fixed promptly! Nathan is knowledgeable and has great customer service. Recommended!
May 2024
I really like the convenience of online scheduling; I was in and out of the store in less than two hours. The representative who handled my order explained everything thoroughly. Also, the store was very clean, with a comfortable waiting area and wi-fi.
March 2024
I did not have an appointment and they squeezed me in and got my car fixed up.