Gene Messer Chevrolet is a reputable Chevrolet dealership located in Lubbock, TX, known for its outstanding customer service and a wide range of vehicles, including cars, trucks, SUVs, and vans. The dealership offers financing, maintenance, repair, and parts services, making it a convenient one-stop shop for all automotive needs. Customers appreciate the dedicated team members who go above and beyond to help them find the right vehicle. Reviews highlight the exceptional service provided by staff members, especially in assisting families in selecting vehicles that meet their needs without rushing their decisions. Many customers express satisfaction with their experiences, noting quick service times, such as oil changes completed in about 30 minutes. However, there are some concerns regarding service integrity, particularly about communication issues related to vehicle maintenance and alignment. Despite this, Gene Messer Chevrolet remains a trusted choice for many in the Lubbock area, with a focus on customer satisfaction and quality service.
I was very nervous but after seeing and noticing the help I was given I realized I was dealing with friendly experienced professional people
December 2025
Absolutely Outstanding Customer Service!! Eric Went Above And Beyond To Find Exactly What I Wanted!! Ask For Eric Tell Him Steven Sent You!! He'll Take Great Care Of You And Get You Exactly What You Want!!!
December 2025
The sales associate did a great job at keeping us updated.
