Lakeport Ace Hardware is a friendly, helpful store that serves its local community with a wide selection of products. Customers appreciate that, despite being a smaller store, it has almost everything they need, saving them trips to larger box stores. The staff is known for going above and beyond to assist customers, often spending extra time to find specific items or ensure they work properly. One employee, in particular, is praised for her professionalism, kindness, and dedication, even taking the initiative to use her own tools to help customers with special needs. The store’s team is quick to help during emergencies, such as during a city-wide power outage, where they stayed after hours to ensure customers could get generators. Customers also note the clean store and good selection of items, including gardening supplies and hardware. While some mention initial suspicion of new customers, overall, the staff’s helpful attitude and personal service create a positive shopping experience. The store’s commitment to being "the Helpful Place" shines through in their friendly service, knowledgeable staff, and willingness to assist with special requests, making it a valued part of the community.
This place was a life saver when my A/C went out today! On a Sunday of all days. They were the only place around that had the capacitor that I needed and were extremely helpful. 10 out of 10! The orange and blue stores didn’t have what I needed in stock.
September 2024
Everything you need and if they don't have it, they will get it.
August 2024
Good selection of products, and always friendly service.
