James Avery Artisan Jewelry is a business where each piece of jewelry is inspired by love, family, friendship and faith. The charms, rings, necklaces, bracelets, earrings and other jewelry are still designed and produced in Texas Hill Country workshops. Customers can visit the store at Gateway Plaza in Live Oak. The customer service is consistently described as great, incredibly friendly, helpful, kind, patient, and attentive. Staff members make customers feel very special, genuinely welcomed, and treated as if they were the only customer in the world, whether during regular visits or special events like charm events. These events offer reasonably priced items, sometimes with bonuses like a free chain charm holder. The store is always fun to visit with great selections. Additional services include repairing and cleaning existing jewelry. They also offer military discounts. Many customers report smooth and enjoyable visits, noting they will definitely be back.
The customer service is top notch. I love engaging with the employees and hearing their charm bracelet stories as I pick up new charms. Of course the quality of the jewelry speaks for itself. I love the message of James Avery through the jewelry. ❤️
July 2025
I believe the young lady who helped me with an Internet purchase exchange...is Alexandra. Very sweet,kind and helpful customer service.
June 2025
Always fun to visit. Great customer service and selections. Best part, they offer military discounts. Thus, stop by for a visit.
