Firestone Complete Auto Care in Little Elm, TX, has been serving the community since 1926, offering a wide range of vehicle services from maintenance to repairs. Customers appreciate the honest and professional service, often highlighting the significant savings compared to dealership prices. The staff is described as friendly, courteous, and accommodating, with technicians who keep clients updated on their vehicle's progress. However, some reviews note areas for improvement, particularly regarding wait times and lobby efficiency. Instances of long waits during drop-offs and pickups due to limited staff have been mentioned. While the quality of the automotive services is praised, customers feel that pricing could be more competitive. Overall, Firestone Complete Auto Care provides reliable and comprehensive auto care, making it a go-to option for residents in Little Elm looking for vehicle maintenance and repair solutions.
I had an excellent experience at Firestone thanks to Devin! His friendly service and consistently positive attitude made my visit smooth and enjoyable. He was knowledgeable and helpful throughout, ensuring I received top-notch service. I highly recommend Devin and appreciate his outstanding customer care!
June 2024
Took 3 hrs for a head lamp which they said it would take an hour approximately. I finally had to push them to get me out when they were trying to sell me more product
May 2024
The guys were very professional and got me done sooner to help me beat the rain!! (Long story)
