Kohl's is a large store that is clean and not cramped, with lots of room and a huge variety of merchandise. It carries favorite brands in fashion, footwear, beauty products by Sephora, and items for the home. The merchandise quality varies depending on the item. Prices seem to be getting higher on everything, and even sale items can still be expensive. Customers appreciate the ability to shop the day before a sale and use a 24-hour hold to take advantage of savings like Kohl's Cash. The store is noted for its great staff and great service, with helpful associates. Some customers wish for a jewelry counter and a bigger sunglasses section with specific brands. Overall, it is a very nice store with hassle-free returns and free store pickup, recommended for its selection and shopping experience.
