Kohl's is a department store that carries a wide selection of brands in fashion and footwear for an active and casual lifestyle, as well as home furnishings and beauty products. Reviews note that girls' clothing is very nice with a pretty good selection, and ladies' casual wear is pretty abundant. Some customers find great items in home furnishings, like abundant and nice towels, though choices in some categories, like comforters, can be limited. Others feel some items, like jeans, can seem too high priced or that women's clothing is too dressy-oriented. The shopping experience receives frequent praise. Staff members, including checkout staff, sales representatives, and managers, are consistently described as sweet, thoughtful, helpful, friendly, and patient. They provide excellent and fast customer service, helping with everything from finding items to opening accounts and processing hassle-free returns. This helpfulness is especially valued in stressful, last-minute situations. The store offers services like free store pickup and Kohl's Cash rewards. However, some customers express frustration with the discount structure, feeling that advertised sales are not as significant as expected. Overall, many customers report being super satisfied and plan to return, appreciating the store for its selection and, most notably, its helpful and calming staff.
Friendly service, was acknowledged upon arrival. Sales associate was knowledgeable of the item I was looking for.
May 2025
Good place to shop for gifts and clothes. Especially if you have coupons and Kohl's cash to use.
May 2025
Good prices. Seldom crowded. Rarely a wait in line at the register. Staff is friendly but hard to find someone to help you if you need it. Also the polo shirt selection wasn't too impressive when I visited today.
