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9AM - 5:30PM
703 US-90 Ste. 110, Castroville
Banks
“Cristina went out of her way to help me today. She was very friendly, spent time with me working out my issue. I am very thankful for her. She exemplifies great customer service! Thank you Cristina!”
“Customer service was impeccable, delightful, as well as professional. The Bank Representative, Zelma, was a very knowledgeable and kind hearted lady. Explained every aspect of my account management with the expertise I was looking for. Thank you again.”
“THANK YOU FOR ALL YOUR HELP! I Learned so much today! Thank you Joshua Baylon for teaching me everything I can do on the App! And how to put a scheduled transfer every week into my savings account. You're the BOMB! Keep up the great work! ?”
9AM - 4PM
502 W Loop 1604 N, San Antonio
Banks
“Some of the staff know me by name and all of them provide excellent customer service. Broadway has helped us with vehicles, business, and more for many, many years. They are a wonderful, locally held bank that services your accounts and financial needs very well. Highly recommend.”
“Monica is a 1st-rate efficient, responsive, & personable Banker who gets it right the 1st time. The Bank Manager recognizes her skills by placing her prominently to be that indelible "You never get a 2d chance to make a good impression" 1st Staff Member you encounter on entering. Wise Choice.”
9AM - 5PM
10538 Potranco Rd STE 205, San Antonio
Banks
“Very friendly and helpful staff. Randy Garcia has been a blessing to me and my family always available. We have enjoyed and will continue to enjoy the up close and helpful service the larger banks fail at.”
“I’ve been a customer with RBFCU since 1988! Always superb Customer Service! When you deal with hundreds of different personalities in any kne given day, it’s a wonder to me that the employees always remain calm under pressure. The fact that you can take care of your business with kne person is both a blessing and a curse. Patience is the key when you’re waiting for your turn! Oftentimes the lack of proper planning on the Customer side who wants to served NOW! Not realizing that there are many people there who are being served properly and professionally so no mistakes are made. I’m sticking with RBFCU. I “let go” AIR FORCE FCU and First Mark FCU because I could not carry my Concealed Weapon into their facilities! Funny, they wanted me to trust them with ALL my money but didn’t trust me, a Law Abiding Citizen and Member to exercise my 2nd Amendment rights! Have a nice day!”
“Helpful attentive staff. I came on Saturday and waited a bit longer than I'd like but I could tell the people ahead of me were dealing with more complex transactions besides simple withdrawals/ deposits.”
“Wonderful customer service. Needed to arrange a wire transfer and order more checks. Manager warmly greeted us and advised us that there was one customer ahead of us. Called within 5 minutes and whole process took under 30 minutes. Bank rep who took care of us also personable and efficient.”
“Have had my account for over 18 years and no issue. Biggest issue I had was losing my wallet. But they sent me a new card overnight and waived the fee as a courtesy.”
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“The service is excellent, the attention of the staff is great, the bank is very accessible and has all the facilities we need. The help they provide is exceptional. I recommend it with closed eyes”