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“I had a good experience. Just remember to vacuum before you return the car if it's messy because you do sign so sort agreement that states there is a vacuum fee if you return it dirty. Be there early for your vehicle if you need it right away, because there may be a 20 or more minute wait. Check the vehicle tires before you leave because even with additional insurance, it does not cover tires. I did prepaid so that may helped reserved a vehicle for me. I did dropped by the day before and asked about the vehicle cause I needed a mini van. I wanted make sure they had one.”
“This was such a fun experience for my husband and I! We did the two hour slingshot rental and drove up and down the island. It was an absolutely blast and a must do while visiting Galveston! Billy was very knowledgeable and they had great customer service with moving times around due to rain. You won't be disappointed.”
“We needed a replacement car from Alamo car rental ar the Hobby Houston Texas airport. They sent us to Enterprise car rental at 304 Main Street in League City Texas. They didn't have any cars available. We attempted multiple times to get Alamo to provide us with a car. All the while Jacky was working on getting us a car. After working tirelessly for hours, she provided us with a car that was much better than our original rental. We would like to thank Jacky for all her work and saving the day for us.”
“First of all I want to recognize the friendly and helpful atmosphere upon arrival. Dy was very informative and knowledgeable of their inventory which is very helpful and crucial. Ross with finance was very transparent during the whole process. Also, want to recognize GM Jacob C. for checking up on customers and making the car buying experience quick, easy, and hassle-free. Awesome experience and would definitely recommend shopping there.”
“I had just experienced the worst customer experience and let down from Hertz. No smiles, no offer of solutions just hateful, and we were expecting to leave the next day. My husband called Bay Area Rentals on a whim, we had nothing to lose at this point. They got us in, exactly what I needed way less than Hertz. Amira's customer er service and her partner were amazing with smiles and understanding. I will never go anywhere else.”
“I have rented cars from Texas City location numerous times, have always received excellent service, everyone is always courteous and very friendly. Keep up the good job.”
“Long story short, my cruise boat arrived at Port late, and I had no service or internet to communicate with local office. My reserved car was rented out to someone else. They had no other cars available. I was supposed to wait patiently for a call if one became available. I ended up getting Lyft to rental office and waited 5 hours. Andrew Salinas, Assistant Manager, and his team were pleasant the entire time and ended up getting a spare vehicle repaired just for us. All I can say now is presence and patience paid off, thank you.”
“Update, this place has it going on Anthony and Allison were superb today. Handled the herd of people that came through all at the same time efficiently, great communication welcoming me in the door even though they were already with someone. Great place to rent a car for!
Trevor. You are a great communicator. Thank you for you superior service today. Best service I've ever recieved in decades from Enterprise, really anywhere. Seriously a breathe of fresh air!”
“?????Absolutely great customer service!The manager Tiffany, took care of us personally!Quick and easy! Had everything ready to go.We will definitely book our rentals with her and her team next time we take a trip!Customer service at its finest!Please continue to do a great job!”
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“My company always rent my car by Avis, I'm giving 5 stars just thanks to Tyler, that is a really nice guy always trying to make the customer happy and checking the vehicle to see if it is in good conditions.All the other people I had to deal with, gave me dirty cars, on service due, and were more rude, pretending to solve any small issue just going to the Houston airport hub.”