Cole Haan Outlet is known for its exceptional customer service and friendly staff. Many reviews highlight the helpfulness of employees, particularly Reniesha, who is praised for her attentiveness and professionalism. Customers have shared experiences of her going the extra mile to find the perfect fit and ensuring they had a great shopping experience, even during busy times. One shopper appreciated how Reniesha managed to assist multiple customers simultaneously, making their visit efficient and enjoyable. Another customer, Shelby, also received commendations for her assistance in locating a hard-to-find pair of beige shoes. Her proactive approach and willingness to help made a lasting impression. Additionally, the store offers amenities such as disposable socks for trying on shoes and ample mirrors for checking fit, which further enhance the shopping experience. Whether customers are looking for a quick visit during their lunch break or a more leisurely shopping experience, Cole Haan Outlet consistently delivers quality service. Many leave feeling satisfied with their purchases and the overall experience, making it a recommended destination for shoe shopping.
Excellent service, great display of footwear etc. Nice and quiet when we went (mid week).
March 2023
Reniesha is super awesome!!Best experience ever, she was willing to go out of her way to help me find my size and she was the only one at the store. Reniesha managed to help every customer in a timely manner.Thank you, for the amazing service.
November 2022
Showed up 30 minutes before close and Kevin helped me out with a return. Ended up returning 1 and picking up 2 more with their promo! Always great service here!
