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Closed
412 FM156, Justin
Banks
“Wonderful people with great character and passion, I often go there and hang out with Arya the Egyptian beautiful queen and Kasey the smart man, and Dillon the scientist of the Bible. They make time to have a conversation and I cherish every moment with them.”
“I have been banking with Bank of the West in Ponder for just over 6 years now. This branch has a small yet gorgeous on the inside building located on the main road through town. When you walk inside it looks spacious due to the high ceilings and open concept lobby.”
“My husband and I came to the bank with a unique situation. Karla went above and beyond her duties to help us out and gave great customer service and a positive banking experience.”
“We have had an account with this bank, for 18+ years, and it has been a great experience. To actually speak with an employee that will listen, and respond to concerns. Such a delight!!”
“I did all of my closing paperwork with Michael at the Southlake location. This was my first time getting an auto loan. He was very patient with me and explained everything I need to know. He was very trustworthy and I look forward to doing more business with him in the future.”
“We love Prosperity Bank! It has a home town feel and everyone knows your name, not to mention you are not inundated with fees. Quick responses, friendly staff and always very accommodating. Hoping the new Roanoke location has Saturday hours.Deb and Rick Ott”
“Moon and Owl Marketing was with a big, national bank as the COVID crisis hit. We applied for PPP and got no communication for the big bank. THEN WE SWITCHED to Access Bank, and wow, what a difference in customer service. Cody Earley walked us all the way through the PPP process, got us approved, and even got the other small business owner's I sent his way approved. We will be switching all our business over for sure! Thanks so much Access Bank.”
“Love working with them. Everyone I have ever talked with has been friendly and responsive to anything I need. When I say responsive, I mean immediately. I have and still do use several banks and none compare.”
“staff there are the best. i’ve never had an account where the staff treat you like one of them . store manager and his assistant are the reason why. they are such awesome personalities that the know how to pick out good people for their crew. as long as those two are running it. i’ll bank there the rest of my life . Good job Guys!!!”
“I had an excellent experience today opening a new checking and growth account! Keerat Serrano was a true professional and went above and beyond to ensure I received excellent customer service! I wish there was 6 Stars”
“The Southlake Tx location is excellent withvery courteous and knowledgeable staffwho go above and beyond. Special mentionto Mr Rupesh Nepal who has beenextremely helpful and insightful. Thank you Mr Nepal.”
“I was put in a bad domestic situation and needed to act fast. Assistant Vice President Ana Munoz immediately helped me out with my request. She is super amazing and I look forward to working with her and her team again real soon!!”
9AM - 12PM
105 TX-114, Roanoke
Banks
“If I knew setting up a business bank account wouldn’t make me want to rip my hair out, I would’ve started 10 businesses and had Carlos open all the accounts for me! Thanks so much for all your help, sir. :) Truly the nicest, most helpful bank employee I’ve ever spoken with. What a rockstar.”
9AM - 2PM
101 TX-114, Roanoke
Banks
“What can one say about a bank. Haha! But i can honestly say i love Chase cause they have covered my butt when i've had trouble with people trying to steal from my account. They also offer some good deals being a customer, so i think i'll be a customer for a long time. Thanks Chase.”
10AM - 2PM
353 Trophy Lake Drive, Trophy Club
Banks
“Easily the best customer service I ever experienced in any bank of america center. Everyone at this center were so polite and welcoming. They addressed our concerns and infact helped us to manage our account better. Special Thanks to John”
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“I love this bank. You go in and everyone is friendly and is always willing to help me and go above and beyond to help. I have been banking there for 10 years plus and never have had a negative experience. It is so nice to see in these days and times that customer service still exists. Thank you to all the wonderful ladies that help me every week.”