Planet Ford Certified Pre-Owned is known for its friendly and attentive customer service. Customers appreciate the professional and helpful staff who go above and beyond to make the car buying and service experiences smooth and enjoyable. The sales team, including salesmen like Cuban and Harry, are praised for their patience, dedication, and willingness to help find vehicles that meet customers' needs. The service department, especially Kelli, is recognized for handling recalls and oil changes efficiently. Many customers highlight the staff's friendly and accommodating approach, making the process less stressful. Overall, Planet Ford Humble provides a welcoming environment with a team committed to delivering great service, helping customers find the right vehicle, and ensuring satisfaction even after the purchase. This positive reputation makes it a trusted choice for those in need of a vehicle or quality service.